Job Description

At Intuit, we believe in the power of early talent. Our internship and co-op program provides hands-on experience, mentorship, and opportunities to contribute to real-world projects that impact millions. We get up every morning with our hearts beating fast, driven by the knowledge that we're transforming the world of consumer and small business ?nance. It's why our products continue to resonate with 50 million consumers around the globe. We are a Fortune 500 ?ntech company, and Canada's Best Places to work several years in a row.
The Marketing and Design Research Co-op will support TurboTax's Marketing Research and Design Research team in planning, coordinating and executing customer and product research projects. This role is a great opportunity to gain hands-on experience in marketing and product design strategy. You will learn about quantitative and qualitative research methodologies, building customer personas and segmenting our audience, and shaping our product's future through deep customer empathy. Responsibilities
What You'll Do:

• Coordinating, organizing customer research projects and delivering insights that help us drive deep customer empathy internally
• Collaborating across cross-functional teams, including Marketing, Design, Product, Content, and Analytics to identify research opportunities
• Supporting customer outreach and engagement, programming surveys for data collection
• Working independently on secondary research for competitive, marketing and brand intelligence
• Assisting in creating research reports and presentations by analyzing both qualitative and quantitative data
• Piloting new ways of collecting and codifying
• Organizing and presenting voice of customer findings to internal stakeholders across TurboTax and the larger Canadian Consumer Group
• Staying curious--asking questions, seeking feedback, learning quickly, and leveling up tools and methods.

Skills Required