Job Description

Job Title:

Marketing and Administration Coordinator

Reports to:

Executive Director

About the organization

The East Kamloops BIA (Business Improvement Association) is a non-profit organization representing approximately 220 businesses and property owners in Valleyview, Dallas and Campbell Creek. Our organization conducts work in marketing, economic development, advocacy, community safety, placemaking, and events.

About the position

The East Kamloops BIA is hiring a Marketing and Administration Coordinator to support both communications and daily operations. This hybrid role reports to the Executive Director and combines marketing and outreach with office and administrative responsibilities. The position includes oversight of social media, newsletters, and website updates, as well as office reception, event support, accounts payable, filing systems, and database management

Marketing

Create and schedule content across social media platforms and ensure alignment with broader campaign timelines Develop and manage a monthly newsletter and subscriber list Design graphics using Canva or Adobe Creative Suite working with the BIA's brand guidelines Build and maintain relationships with other marketing professionals to ensure the EKBIA is knowledgeable and well-connected Create and submit award entries in collaboration with Executive Director Track and analyze website and social traffic, impressions, and engagement metrics Support with copy development and updates to EKBIA website Coordinate the design and distribution of marketing materials (digital and print) Maintain brand consistency across all channels Engage members to promote participation in meetings, networking events, and projects Develop and implement marketing campaigns to promote East Kamloops businesses and events Monitor marketing analytics and prepare reports to measure impact

Administration

Provide reception duties at East Kamloops BIA office by answering phone calls, greeting visitors upon arrival, and providing excellent customer service Effective management of assigned email inboxes and timely responses Onboard new businesses by developing and distributing branded welcome packages Prepare, type, edit and proofread letters, invoices, presentations, spreadsheets, brochures, and other publications and reports Complete mailouts of cheques and invoices and complete accounts payable follow ups such as Excel tracker updating Solve and keep track of issues with facilities, office equipment and assets Act as a point of contact for internal and external stakeholders, ensuring smooth communication and coordination of projects and activities Coordinate courier packages (in or outgoing) and process incoming and outgoing email and mail Oversee office supplies, record-keeping, and file management Assist in planning, organizing, and executing the Annual General Meeting, including venue coordination, communication with attendees, and ensuring proper documentation and reporting. Additional duties as needed

Organizational

Represent the organization professionally, building credibility and fostering strong partnerships with members, stakeholders and all levels of government Maintain accurate records and build out systems that support the efficacy and longevity of the organization Research platforms and tools that support project planning, organization and execution of BIA initiatives Work with project partners and contractors to communicate vision, set clear expectations and oversee project implementation and completion Working with the Executive Director, provide feedback for continuous improvement on organizational systems, policies and procedures Ensure accuracy, confidentiality, and professionalism in all communications and documents Assist with event planning, promotions, and on-site logistics Participate in generating ideas to help promote the district

Requirements

High school Diploma Post secondary education in a field of relevance is preferred but not mandatory (Business, Communications, Marketing, Events Management, Political Sciences) Proficiency with Microsoft Office (Word, Excel, PowerPoint) Experience managing social media platforms (Facebook, Instagram) for organizations or businesses. Ability to create simple digital/print materials (e.g., using Canva or similar tools). Excellent interpersonal, communication and engagement skills. The successful candidate must have a personal vehicle and valid license.

Working Conditions

This role is an in-office position, based in Kamloops. Standard business hours apply with the occasional evening commitments. The role requires the successful candidate to have a personal vehicle that will be subject to re-imbursement for gas/mileage based on CRA allocations.

Job Type:

Full-time

Pay:

$58,000 per year

Job Types: Full-time, Permanent

Pay: $58,000.00 per year

Benefits:

Company events Extended health care On-site parking
Work Location: In person