Job Description

Join the Sentis Research Team

Sentis Market Research, Inc. is currently looking for an experienced interviewer for part time, casual work, as a part of its remote call centre. We are looking for 20 - 40 hours/week. Great for people who are in school, or in need of supplemental income.

We are expanding and looking to add team members who are able to think quickly and adapt to project demands.

Right now we are looking for candidates that can work 20-40 hours/week and have daytime/evening availability. This part time/causal aspect depends on project demands. You would also have to have reliable home internet. We do work remotely, but must have the ability to go to the office in the Brentwood area of Burnaby for training.

Responsibilities include:

Representing our company and clients in a polite and professional manner

Read scripting verbatim in a consistent and neutral manner

Collecting and entering accurate information and feedback

Meeting qualitative and quantitative goals for each project worked on

Adhering to the code of conduct and confidentiality agreement

Must haves:

Evening and Saturday availability are an absolute must

Excellent English language skills

Minimum High School Education

Customer service experience

Strong computer, typing and data entry skills and the ability to use a tablet

Strong analytical skills and the ability to think on your feet

Reliable Internet

Assets:

Additional languages

Experience with on-site surveys or canvassing

Volunteer experience

Job Types: Part-time, Casual

Pay: $19.25-$19.75 per hour

Additional pay:

Bonus pay
Benefits:

Dental care Employee assistance program
Schedule:

Evening shift Morning shift
Work Location: In person