Job Description

Company Overview

At Integra Support Services, we believe that everyone deserves a safe, supportive, and empowering environment - both the people we serve and the people who work here. As part of our commitment to psychological safety and professional growth, we are offering an opportunity to become a certified MANDT Trainer, with full MANDT instructor training provided by Integra.

Summary

We are seeking a passionate, engaging, and compassionate individual to join our team as a MANDT Trainer. In this role, you will receive full certification and support to deliver the MANDT System - a relationship-based, trauma-informed approach to workplace safety, crisis prevention, and de-escalation. The successful candidate will complete MANDT instructor training and go on to facilitate learning sessions for Integra employees across multiple sites, promoting a culture of dignity, respect, and teamwork.

Responsibilities

Promote a culture of safety, dignity, and respect across all levels of the organization Reinforce trauma-informed and person-centered approaches to conflict prevention and de-escalation Maintain accurate records of participant attendance, completion, and recertification dates Ensure training materials, presentations, and content remain current and consistent with MANDT guidelines Provide support and guidance to staff regarding the application of MANDT principles in daily practice Collaborate with managers, HR, and leadership teams to identify training needs and support continuous learning Participate in ongoing professional development and internal safety initiatives Traveling between Victoria, Duncan and Comox to facilitate training sessions

Skills

Strong facilitation, presentation, and public speaking skills Excellent communication and interpersonal abilities, with a calm and approachable demeanor Demonstrated ability to create an inclusive, supportive, and safe learning environment Knowledge of trauma-informed, person-centered, and positive behaviour support principles Ability to adapt training methods to meet diverse learning needs and styles Organizational and record-keeping skills to track certifications and training sessions Confidence in handling sensitive topics with professionalism and empathy Collaborative and team-oriented, with a commitment to fostering a positive workplace culture

Qualifications

Grade 12 required; minimum of a diploma or certificate in a field related to human services, or experience in a related field preferred Experience in training, facilitation, or adult education preferred Background in community support, social services, health care, or related field considered an asset Understanding of trauma-informed and person-centered practices Willingness to complete MANDT Instructor Certification (provided by Integra) TB Test BC Criminal Records Review Program Clearance Valid driver's licence and ability to travel between sites as needed
Job Type: Part-time

Pay: From $34.00 per hour

Expected hours: 35 per week

Benefits:

Dental care Extended health care
Work Location: In person