Job Description

Neighbours Window Cleaning

Compensation

:

- Revenue Sharing Model (13% of revenue, approx. $32-$38 per hour)

- 17% commission on booked jobs

- Sales bonus

- Paid gas

About Us:

At Neighbour Window Cleaning, we pride ourselves on providing the

absolute best customer service

in the industry. We are a

team-oriented

company where everyone has each other's back. As a rapidly growing business, there's tremendous

career growth

and

earning potential

. You will have the opportunity to be a key player in shaping the direction of the company and potentially move into a larger leadership role.

Position Overview:

We are looking for an experienced and motivated

Operation and Sales Manager

to lead our window cleaning and pressure washing teams. This role involves a combination of

sales

,

team management

, and

customer service

. You will be responsible for rebooking and retaining customers, ensuring excellent service delivery, and driving sales through upselling. Additionally, you'll oversee and mentor a team of door-to-door salesmen while performing direct sales yourself.

Key Responsibilities:

Rebook and retain customers

by ensuring exceptional service and customer satisfaction.

Request and manage reviews

to build our reputation and encourage repeat business.

Upsell

services to existing customers and introduce them to new offerings (e.g., screen cleaning, pressure washing).

Manage a team of door-to-door salesmen

, providing leadership and support, and assist with D2D sales when necessary.

Schedule jobs

for the team to ensure efficient workflow and timely completion of services.

Handle customer complaints

quickly and professionally, ensuring the issue is resolved to their satisfaction. Maintain high

communication standards

, both internally with the team and externally with customers. Lead by example, consistently demonstrating excellent

customer service

,

salesmanship

, and

teamwork

.

Skills & Qualifications:

Proven

leadership

experience, with a track record in

sales

and

customer service

. Ability to

climb ladders

and

lift 60 lbs overhead

. Strong

problem-solving

skills,

self-motivated

work ethic, and the ability to thrive in an outdoor, customer-facing environment. Excellent

communication

skills (both written and verbal). Previous experience in a

home service-based industry

(e.g., window cleaning, pressure washing, or similar) is a plus.

Compensation:

Revenue Sharing Model

: 13% of revenue, with an estimated hourly rate of $32-$38 per hour based on performance.

17% Commission

on all booked jobs.

Sales Bonus

for exceeding sales targets.

Paid gas

for job-related travel.

Why Join Us?

Team-Oriented Environment

: We have a culture of support where everyone has each other's back.

Tons of Career Growth

: There's massive earning potential and the opportunity to grow into a leadership role as the company expands.

Outdoor Work & Customer Interaction

: You'll be on-site with your team, interacting with customers and making a real impact on their experience.

Hours:

March 17th - April 11th : 5 - 10 hours per week

April 14th - April 25th: 15 - 25 hours per week

April 28th - June 27th: 30 - 40 hours per week

June 30th - August 29th: 10 - 25 hours per week

September 1st - October 31st: 10 - 25 hours per week

Job Types: Full-time, Part-time

Pay: $32.00-$38.00 per hour

Expected hours: 30 - 45 per week

Additional pay:

Bonus pay Commission pay
Benefits:

Company events Flexible schedule Mileage reimbursement
Flexible language requirement:

French not required
Schedule:

Day shift Evening shift Monday to Friday
Application question(s):

Are you willing to use your personal vehicle for work?
Licence/Certification:

Manitoba Drivers License (required)
Work Location: In person

Application deadline: 2025-03-03
Expected start date: 2025-03-17