Full-time, 35 hours/ week, Hybrid
At Alectra, we're not just about powering communities; we're about empowering our people. We prioritize well-being through a culture that fosters collaboration, innovation and continuous growth. We believe in providing a supportive and inclusive environment where everyone can thrive and make an impact.
Are you a dedicated leader with a strong background in electrical engineering and metering services?
The Manager, Wholesale Metering, Compliance & Lab Services is responsible for ensuring compliance and managing Alectra's wholesale meters and metering services. This role involves delivering high-quality services related to meter assets, reporting, revenue protection, metering services, and departmental quality assurance programs. Project management experience is considered a very strong asset.
What you'll do
Strategic Planning and Improvement
Plan and implement continuous improvements focused on increasing productivity and cost-effectiveness.
Provide technical direction regarding the installation, maintenance, and strategic planning of metering technologies.
Compliance and Quality Assurance
Ensure federal and provincial compliance with revenue metering products and services to maintain Electrical Distributors' license.
Maintain wholesale compliance risk matrices and provide corporate reporting on risks.
Lead and oversee Reverification and Seal Extension Programs, applying for and reporting on dispensation requests as needed.
Technical Leadership and Support
Oversee the resolution of Distributed Generation Metering issues.
Support the development of technical documents, including drawings and work plans.
Review, recommend, and manage software to track and report wholesale compliance and assets.
Stakeholder Engagement
Liaise with internal and external stakeholders to represent revenue metering services, customer connections, and associated products/services.
Work closely with Customer Experience and Network Operations teams on metering, billing, and power quality issues.
Team Leadership and Development
Provide leadership and direction to the Wholesale and Metering Services teams through coaching, development, and performance management.
Manage department projects and key initiatives to ensure quality and timely completion within budget.
Policy and Process Improvement
Research, recommend, and implement new or enhanced policies, procedures, and processes to improve operational effectiveness.
Ensure compliance with legislative, regulatory, and Health & Safety policies, procedures, and standards.
Other Responsibilities
Manage the Revenue Protection Program related to metering.
Perform additional tasks as assigned to support operational objectives
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