The Manager: Training and Development is responsible for the effective and efficient onboarding, training and development of OHS staff.
Duties and Responsibilities
Manage training needs and design training and development programs to meet them
Develop training and development collateral to support staff development needs
Prepare and deliver onboarding training for new employees
Guide managers and supervisors in developing training skills
Conduct group and individual staff training and development
Maintain records and provide participants with feedback
Evaluate professional development programs and make changes as needed
Assess and propose solutions to barriers to staff training and development
Report performance problems and training gaps to the relevant manager
Evaluate employee performance and gauge where skills need improvement
Develop, manage, and ensure adherence to department program budgets
Provide advice and assistance to other managers, directors, CEO, and OHS Board and committees as required
Be thoroughly familiar with and ensure adherence to pertinent legislation, regulations, contracts, guidelines, OHS mission, policies, procedures, plans and collective agreement
Maintain a comprehensive knowledge of best practices and trends in social, environmental and cultural issues relating to animal care and welfare and shelter best practices
Produce and maintain accurate reports, records, and files
Manage department administrative files and human resources documents and files
Participate in supervision, evaluation, training, and other meetings as required
Provide training, orientation and supervision for student, volunteer, and work placements as required
Be familiar with and ensure compliance with all health and safety policies and procedures
Participate in the identification and evaluation of OHS program goals and objectives
Participate in professional development opportunities
Participate in public relations and promotional activities as required
May be require to assume some responsibilities of Director: People and Culture
Qualifications
Post-secondary school degree, diploma or certificate in a related field
Significant experience in adult training, education or a related field;
Formal knowledge in learning theories and training methodologies,
Proficiency in learning management systems (LMS) and e-learning platforms highly preferred
Proficiency with Microsoft Office
Full professional proficiency in spoken and written English
Bilingualism (English/French) is preferred
Working Conditions/Physical Requirements
Employee may be required to work occasional evening, holiday and weekend shifts
Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to, lifts and transfers of large animals and interaction with potentially aggressive animals
Employment is conditional upon maintaining confidentiality of OHS information
Employment is conditional upon the ability to work around all species of animals safely
How to Apply
The Ottawa Humane Society is an equal opportunity employer. We value a diverse workplace and encourage applications from all qualified individuals of any race, religion, gender, sexual orientation, age, ability, or other protected characteristic. If you are interested in this opportunity and have the above qualifications, please apply via the Ottawa Humane Society Careers page, by clicking "Apply." This posting seeks to fill an existing vacancy.
The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.
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