Job Description

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, ThinkInsure, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, insurance, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.



We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.



This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.



What's in it for you as an employee of QFG?

Health & wellbeing resources and programs Paid vacation, personal, and sick days for work-life balance Competitive compensation and benefits packages Work-life balance in a hybrid environment with at least 3 days in office Career growth and development opportunities Opportunities to contribute to community causes Work with diverse team members in an inclusive and collaborative environment

We're looking for our next Manager, Third Party Risk Management (TPRM). Could it be you?



The purpose of the Manager, Third Party Risk Management (TPRM) is to be a primary contributor in maturing Community Trust Company's (CTC's) TPRM practices through the effective development, implementation and operationalization of its TPRM framework.



Reporting to the Senior Manager, TPRM, this role is responsible for contributing to the design, implementation, operationalization, and sustainment of CTC's TPRM framework and for assisting in enterprise wide TPRM practices across the Questrade Financial Group (QFG) of companies.



The Manager, TPRM will play a pivotal role in supporting the 2nd Line of Defense in providing effective risk review and challenge of the 1st Line. The Manager will be responsible for developing third party risk management governance, processes and tools to support reporting on third party risk.



Need more details? Keep reading...

In this role, responsibilities include but are not limited to:

Contribute to the development of the TPRM strategy, framework, policy, standards, processes and tools Review risk management activities performed in relation to CTC's third party ecosystem Research how CTC can leverage industry leading platforms and tools to streamline onboarding and ongoing management of TPRM Ensure CTC is in compliance with applicable regulatory requirements including OSFI B-10, E-21 Support alignment of third party management methodologies and practices within operational risk Assist in the identification and preparation for emerging risks in relation to third parties Establish and maintain TPRM reporting to various CTC committees Manage the development of training and testing programs to provide assurance of resilience to key risks and threats Nurture productive working relationships with the 3 Lines of Defense for Risk Management Oversee the development and execution of scenario analysis testing for TPRM Support the development and implementation of the CTC's operational resilience framework

So are YOU our next Manager, Third Party Risk Management (TPRM)? You are if you...



Have a university degree, preferably in a business, risk management or compliance discipline Have a minimum of 3 years of specialized TPRM experience and 2 years of experience in other risk disciplines e.g. Operational Risk, Business Continuity, Enterprise Risk Have experience in the financial services/fintech industry Have experience in a Third Party Risk or Resiliency function Have the ability to independently manage and prioritize multiple assignments and meet deadlines Have the ability to provide effective review and challenge Are a proactive self-starter and have the ability to work independently Are comfortable in collaborating and running workshops with a diverse group of stakeholders Have strong communications skills both written and verbal Have an ability to see the big picture while being comfortable with day-to-day responsibilities Are proficient in the use of Google Workspace products (Docs, Slides, Forms and Sheets) Have working knowledge and experience with relevant areas of risk including IT & Cyber, Business Continuity, Financial, Privacy, and Compliance Have an understanding of procurement and vendor management principles Have a working knowledge of FI regulations (OSFI, CIRO, FCAC, etc.) Have sound analytical thinking, planning, prioritizing, and executing skills

Additional kudos if you...



Have accreditation or designations in relevant risk field e.g. CRM, CIA Have vendor management and/or procurement experience

Additional information:

Please note this role will be required to be in office 3 days a week

Sounds like you? Click below to apply!

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At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence--not only for the benefit of our customers, but for those who build their career with us.



Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.



Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.