Job Description

The Technology Business Operations (TBO) team is a shared service within Manulife's Canadian Technology organization. We are currently looking for a knowledgeable, experienced, and enthusiastic self-starter who would love to play a key and varied role in ensuring that Financial Management is driven flawlessly. You will demonstrate financial foresight, strong analytical skills, and curiosity when working with collaborators throughout the organization. This will help optimize costs and back critical programs.

Position Responsibilities

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Work closely with Finance partners and Global and Canadian Technology leaders to understand, actively manage, and lead efforts to optimize Canadian Technology costs, including: Technology infrastructure costs Global Technology allocations (fixed and variable) Workforce costs (Full-time and Contract) Non-labor Canadian Technology contract costs Analyze the financial landscape on an on-going basis to identify actionable insights that will keep the Canadian Technology costs favourable to annual budget through various mechanisms, including improving capitalization opportunities. Lead the Canadian efforts for the Global Technology Value (GTV) program, tracking, analyzing and communicating progress and health, and working with partners to identify additional opportunities as required. This includes contributing to the development of a financially sound model to capture the financial benefits of our technological efficiency and productivity activities. Support large/key programs through the development of arguments and on-going management of costs and benefits. Partner with an external consulting firm to lead and support the annual SR&ED (Scientific Research and Experimental Development) tax incentive program with the Canadian Segment. Work with Finance to increase the efficiency and effectiveness of the processes that impact both their team and TBO.

Required Qualifications

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Professional accounting designation (CPA, CA, CGA, CMA) preferred with 5+ years of related experience. Strong analytical skills and proficiency in financial modelling and analysis. Forward-thinking leader with strong problem-solving and financial modeling skills. Effective in multi-tasking, prioritizing, and working under deadlines. Flexible, self-motivated, and a critical thinker with excellent judgment. Skilled in building strong relationships and negotiating with senior collaborators. Excellent interpersonal, written, and verbal communication skills for conveying complex ideas clearly. Proficient in analytical tools (Excel, PowerBI preferred) with strong project management abilities. Collaborative teammate committed to transparency and innovation.

Preferred Qualifications

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Preference for individuals with exceptional degree of business sense in IT function, capitalization and project accounting and reporting. Proficient in accounting and systems (IFRS, SmartView).

When you join our team

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We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our distributed team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.


It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$109,600.00 CAD - $159,600.00 CAD
If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.


Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.