Job Description

GWLRA is a leader in both the commercial and multi-residential real estate industries. We believe in generating value by creating vibrant, sustainable communities that engage, excite, and inspire. Our people live our values through the work they do and the results they deliver. Our core values are keeping our word, working better together and embracing diversity.



We are seeking a Manager, Technical Services to lead operations across a one million sq. ft. portfolio of commercial properties in downtown Toronto. This role is pivotal in ensuring our buildings are operated to the highest standards, with a strong focus on team leadership, capital project delivery, customer service, and sustainability innovation.



The ideal candidate will bring a strategic mindset that balances day-to-day operational excellence with long-term asset performance. You will unify and inspire a team, foster strong relationships with tenants and service providers, and champion initiatives that enhance building efficiency and environmental performance.



RESPONSIBILITIES



Leadership & Team Management

Lead, mentor, and unify a team of building operations staff, fostering a culture of accountability, collaboration, and continuous improvement. Ensure all team activities align with operational goals and service excellence standards. Promote a proactive, solutions-oriented approach to building operations and tenant service.

Operations & Sustainability

Oversee all aspects of building operations, including mechanical, electrical, life safety, and automation systems. Drive the implementation of preventive maintenance programs (e.g., Angus Anywhere) to ensure equipment reliability and longevity. Champion sustainability by identifying, recommending, and integrating green technologies that improve energy efficiency and reduce environmental impact. Manage energy performance, including utility tracking, meter analysis, and energy conservation initiatives.

Project & Capital Management

Lead the planning and execution of capital projects, ensuring they are delivered on time, within budget, and to specification. Prepare and manage capital plans and operating budgets in collaboration with the Property Manager. Administer contracts, tenders, and service agreements, ensuring cost-effective and high-quality outcomes.

Compliance & Risk Management

Work closely with Manager of Security & Life Safety to maintain and update technical documentation and compliance programs, including fire safety plans, emergency management, and asbestos management plans. Ensure all life safety and risk mitigation protocols are current and effectively implemented.

Tenant & Stakeholder Relations

Build and maintain strong relationships with tenants, addressing concerns promptly and professionally. Collaborate with energy consultants and contractors to support sustainability goals and operational improvements.

QUALIFICATIONS

20+ years of experience in commercial property operations, including leadership of multidisciplinary teams. Post-secondary education in engineering, facility management, or a related field (e.g., BES I & II, SMT, SMA). A P.Eng designation is not required but considered an asset. Proven experience managing capital projects and operational budgets. Strong communication skills. Proficiency in MS Word, Excel, Yardi (Construction Manager) and building automation systems (e.g., JCI Metasys, Automated Logic).

The base salary for this position is between $80,000 - $130,000 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.



WHAT WE OFFER

3 weeks of vacation per year 3 paid personal days per year Half-day every Friday before a long weekend Eligible to participate in our annual performance based bonus program A comprehensive health benefits plan that supports you and your family Up to $2,000 annual education allowance Up to $5,000 annual mental health coverage A friendly, welcoming, and supportive culture Many social and team events!

Our Business



Learn more about our commercial and residential businesses, our values, and careers at GWLRA.



Our Commitment to Diversity



GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

GWL Realty Advisors does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to GWL Realty Advisors, directly or indirectly, will be considered GWL Realty Advisors property. GWL Realty Advisors will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.