Job Description

Grade: P7Division: IGM technologyIGM Financial Inc. is one of Canada\'s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie InvestmentsUnder IGM Financial\xe2\x80\x99s unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967. Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support.At Mackenzie Investments You Can Build Your Career with Confidence.We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians. We are proud to be recognized as one of Canada\xe2\x80\x99s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and centre.Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada \xe2\x80\x93 including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.The Role:As a member of our Corporate Solutions Technology team at IGM, you will be joining a highly collaborative group with experience in and passion for delivering innovative solutions for our clients, advisors, and employees using the latest technology and insights. As Manager Systems Analyst, you will have an opportunity to partner with business and technology stakeholders and external suppliers, contribute directly to the delivery of technology solutions within Corporate Solutions Technology.The successful candidate will have the following responsibilities:

• Defines and communicates system requirements and design at the appropriate level of detail to ensure applications are flexible, open, scalable, available, testable, and maintainable.
• Analyzes and conceptualizes the design of the solution, working with the Systems Architects, Vendors, Software Developers and Quality Assurance/Testing to achieve the client stakeholder objectives through effective deployment of technology.
• Applies both business and technical knowledge, to successfully represent the business and technology community in arriving at technical solutions.
• Authors project and support deliverables such as technical specifications
• Liaises with business stakeholders to understand objectives and design a solution that will meet their requirements.
• Investigates system issues to determine the root cause, formulates solution options, and provides a recommended direction.
• Communicates status of issues to business and technology stakeholders, including lower-level support teams.

The successful candidate will demonstrate the following core competencies and experience:

• Experience working on technology projects and support teams
• Experience working with Software Developers, Architects and Quality Assurance Analysts to design and analyze technical solutions, test completed code, and complete a smooth implementation with business partners.
• Proficient in analysis, investigation, troubleshooting, and able to break down complex problems
• Knowledge of solution architecture, application development, application systems design, and integration
• Demonstrated proficiency in a team environment with projects involving the integration of disparate types of technologies/platforms.
• Strong communication skills (oral, written, facilitation, presentation)
• Demonstrated ability to provide technology recommendations to the business.
• Excellent ability to summarize complex and sensitive topics to effectively communicate to senior stakeholders.
• Ability to self-direct, own tasks, manage time to meet deadlines, and provide appropriate status to leadership.
• Demonstrated initiative and leadership abilities - comfortable managing issues in cross functional teams.
• Capability to establish and maintain effective partnerships and relationships.
• Adaptable and willing to take on new challenges.
• Experience handling technology issue resolution and escalation.
• Post-secondary education in a related discipline.

• Technical skills:

• SQL skills and experience performing data analysis
• Experience supporting and optimizing batch schedules
• Experience with API investigation and troubleshooting

In addition, the following competencies would be highly valued and considered more favorably

• Knowledge of the Wealth Management and Financial Services industry
• Experience with the Broadridge R\xe2\x80\xa2Broker platform

Please visit our career page by clicking on the following link:We thank all applicants for their interest in Mackenzie Investments; however only those candidates selected for an interview will be contacted.Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.Please apply by May 30, 2024.#LI-JS2#LI-Hybrid

Mackenzie Investments