Job Description

Date Posted: 06/23/2023
Req ID: 32204
Faculty/Division: Faculty of Pharmacy
Department: Faculty of Pharmacy
Campus: St. George (Downtown Toronto)
Position Number: 00053573

Description:

About us:

With nearly 1,000 undergraduate and over 140 graduate students walking the halls of our iconic building, the University of Toronto\'s Leslie Dan Faculty of Pharmacy is a recognized global leader in the fields of pharmacy education and research. Together, we are moving science and health through a focus on excellence and innovation.

With over 180 faculty members including researchers, clinician scientists, clinical educators and community, hospital and affiliated experts, we are the top faculty of pharmacy in Canada and ranked among the top globally. We are committed to offering leading-edge pharmacy education programs and driving innovation and discovery in the pharmaceutical sciences. Our scientists are catalysts for the discovery of novel therapeutic targets, new drugs, medical devices, diagnostic tests and new solutions to provide the safest, most effective and affordable therapies for patients and methodologies to foster pharmacy practice excellence.

Visit us at to find out more about the incredible work being done.

Your opportunity:

Our Faculty provides an open, professional environment that fosters collaboration, and creativity in a culture that is built on respect, self-motivation, innovation and teamwork. The Student Services team supports all of the Faculty\'s students from recruitment and pre-enrolment to graduation and beyond. We strive to create an engaging environment outside the classroom for our students, that reflects the curriculum delivered by our supportive faculty members.

Under the general supervision of the Registrar and Director, Student Services, you will provide comprehensive student record management, exam administration, and grade processing, as well as instructional and exam space management. You will plan and implement changes in support of the modernization of the unit to provide exemplary student services. As a member of the Registrar\'s Office and the Student Services team, you will work collaboratively with colleagues while providing direction to staff members supporting the student services portfolio.

Your responsibilities will include:

• Analyzing collections, records and/or reference administration processes and recommending improvements
• Producing complex statistical and/or financial reports
• Overseeing the allocation of instructional space
• Analyzing, drafting and submitting course schedules and/or room allocations for approval
• Overseeing the delivery of all final, deferred and off-campus examinations
• Coordinating the submission process of student grades/marks
• Reviewing and assessing student records to determine academic standing and informing students of changes
• Directing the activities of a group of staff-appointed employees all performing a similar function

Essential Qualifications:

• Bachelor\'s degree or acceptable combination of equivalent education and experience
• Minimum five to seven (5) years\' experience in a university registrarial setting
• Experience with Graduate and Professional program student academic advising and counselling, including counselling for students with exceptional personal, health and academic needs
• Experience interpreting and applying complex academic policies and procedures to a variety of complex and/or unusual situations and problems within health care professional programs including lab based courses and experiential education in a lock-step program
• Experience with facilitating partnerships with constituents from a variety of institutional functional areas (students, student leaders, staff, faculty, administration)
• Experience with managing cost recovery and electronic payments systems
• Demonstrated competency in using evaluation and research tools, and demonstrated ability to analyze and synthesize data including data outputs from ROSI
• Expert knowledge and proficiency with a student information system such as the Repository of Student Information (ROSI) including progression, transcripts, enrollment, grades, downloads of information (ROSI outputs)
• Strong understanding of strategic enrolment management concepts, academic progression and academic policies in a lock step health care program that contribute to a quality university experience
• Ability to create and implementstandard operating procedures using strong organizational and analytical skills
• Highly developed ability to create systems to improve the efficiency of daily goals and annual objectives
• Superb interpersonal, and communication skills (verbal and written) that support both student development and effective student services management
• Demonstrated ability to exercise tact, discretion and sensitivity to confidential matters; knowledge and application of Freedom of Information and Protection of Privacy Act (FIPPA)
• Demonstrated knowledge of customer service and communications standards in accordance with the Accessibility for Ontarians with Disabilities Act (AODA)
• Excellent knowledge of U of T supports and services available to be able to refer students or serve as a resource to other student facing staff/faculty
• Strong computer skills including Microsoft Word, Excel
• Strong understanding of faculty governance processes and impact on programs/pathways and experience supporting academic standing committees
• Exceptional demonstrated customer services and stakeholder relationship management when dealing with students, faculty, staff and other stakeholders external to LDFP

Assets (Nonessential):

• Familiarity with Sharepoint
• Understanding of changing scope of practice of Pharmacy in Ontario

To be successful in this role you will be:

• Communicator
• Diplomatic
• Goal oriented
• Organized
• Problem solver
• Procedural
• Resourceful
• Team player

Closing Date: 07/04/2023, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 15 -- $86,011 with an annual step progression to a maximum of $109,993. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services
Recruiter: Blythe Campbell

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact .

University of Toronto