Job Description

The Manager, Student Advisement provides leadership for the development, delivery, and continuous improvement of holistic and developmental advising supports and programming. This role ensures services are responsive to the diverse backgrounds, lived experiences, and academic journeys of our student population. The Manager provides leadership in the areas of service delivery excellence, program design and assessment, continuous improvement, people development and relationship management. The incumbent is responsible for ensuring integration of advising into the campus culture to create a more integrated, proactive, and personalized student advising experience for students. The Manager is a key member of the Student Affairs leadership team & the Division of Students, multi-disciplinary teams committed and accountable to advancing a seamless student experience through a coordinated and holistic student support model. Pan-institutionally, the Manager is a champion for the advancement of advising approaches, practices and initiatives within the broader Sheridan community, is a collaborator, and serves as an expert resource to senior management and our academic colleagues.


This position is Responsible for activity at all campuses (Professional Advisors include in-centre advisors, embedded faculty-specific student advisors, immigration advisors and athlete advisors)

What You'll Be Doing

Managing day-to-day operations of Student Advisement at all campuses. Providing leadership in the areas of seamless, integrated service delivery & excellence, program development & assessment, continuous improvement, relationship management, staff consultation, reporting, and compliance. Providing leadership or guidance/consultation on the delivery of institutional strategic initiatives that have broad impact across the organization (i.e. championing pan-institutional advising strategy). Identifying a Sheridan advising philosophy and model. Educating and providing valuable insight to senior leadership and stakeholders on emerging trends and anticipated future needs of students to influence strategic decision-making. Representing Student Affairs as a whole and developing a deep understanding of what Student Affairs work is, the purpose of the work, and how our supports impact the student experience throughout the student lifecycle. Working together with Student Affairs leadership to ensure the advising function is understood across all service areas, developing a coordinated student support model, and delivering a stepped care approach to service. Leading the strategic planning, development, and implementation of embedded advising programs, general advising services and initiatives including program evaluation, program improvement and quality assurance. Exploring new integrated advising models, implements pilots and redesigns to evolve programs and services. Ensuring alignment with the strategic direction of Student Affairs & Sheridan. Managing the unit's human and financial resources and handles a broad range of employee relations matters, including grievances; developing and reviewing the unit budget, including costing activities, monitoring variances, and approving expenditures. Performing other duties and activities based on Sheridan Community needs.

About You

You have a commitment to advancing equity, diversity and inclusivity, recognize and value the diverse and intersectional identities of our community and promote a sense of belonging.


You are a self-directed natural leader with a highly collaborative spirit which, combined with your keen interpersonal and conflict-resolution skills, empowers you to build positive and collaborative relationships, lead, develop and motivate staff, create and maintain a positive organizational culture.


You exercise sound judgment, diplomacy, discretion, and sensitivity to confidentiality and privacy and are able to handle stressful situations, make decisions, negotiate and handle all levels of conflict in a time sensitive environment.


You have experience building partnerships and referral pathways with other service providing organizations and agencies.


You have solid knowledge of student transitions, retention and persistence programming and understanding of the post-secondary student life cycle.



You posses analytical, research and assessment skills, along with an ability to analyze data, interpret trends and present statistics for evidence-informed decision making.


You have experience applying principles of inclusivity and inter-cultural competence to meet needs of a diverse student population.


You are very aware of the challenges, emerging trends and issues affecting student engagement, retention and development

The successful candidate will also meet the following qualifications:

Master's degree in business, social sciences, education, student development, leadership or other related field Must have 5 years of senior experience in a student, community or front-line service oriented role, ensuring high standards of support, preferably in a postsecondary setting Demonstrates a clear understanding of the challenges and issues impacting student learning and development, student persistence and barriers to student success including the unique needs and barriers faced by international students Proven and progressive leadership experience and knowledge in the area of the Student Lifecycle is preferred.

Who We Are:

Every member of the Sheridan community is passionate about the transformational role we play in people's lives. Our strategic plan, Sheridan 2027: Forging the Future (https://www.sheridancollege.ca/sheridan2027), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we're making meaningful strides towards developing an equitable and inclusive community.


For more information, visit: Why Work at Sheridan

Other Details

Department:

Student Affairs

Primary Work/Campus Location:

Davis (may be assigned activities at any Sheridan campus)

Work Categorization:

Hybrid | On-site at least 3 days/week

Reference #:

J0825-0405

Employee Group:

Administrative

Payband:

NM

Salary Range:

$99,544 - $124,429

Application Deadline:

September 2, 2025


Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.


Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Metis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.


Sheridan is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources.


You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.