Job Description

Job #:

9805

Division:

Facilities Management

Vacancy Type:

Full-time Permanent

Affiliation:

Non-Union: Management & Exempt

Contract Length:
Grade:

08

# of Vacancies:

1

Salary/Hourly Range:

120,878 - 145,054

Hiring range/wage:

120,878 - 132,966

Work Details (Days/hours):

Monday to Friday, 36.25 hours

Posted Date:

8/8/25

Existing or New:

New

Deadline to Apply:

8/22/25

What we offer

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including

Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities; Minimum four (4) weeks of paid annual vacation days, increasing with years of service; Four (4) paid personal days; Defined benefit pension plan with OMERS, includes 100-per-cent employer matching; Health and dental benefits, including a health spending account available upon your start date; Employee and family assistance program; Maternity and parental leave top up (93% of base salary); Training and development programs including tuition reimbursement of $1500 per calendar year. Fitness membership discount;


This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

Make a difference

Reporting to the Vice President, Facilities Management, this position is responsible for developing and managing Toronto Community Housing's Facility Management strategic plan as well as other strategic and business support initiatives. This role involves leading strategic projects and advising executives to ensure alignment with corporate goals. The Manager, Strategy, also leads the policy management framework for the division to minimize risk and ensure compliance with important policies as they relate to Facilities Management.


This position helps ensure that Toronto Community Housing is working to maintain and preserve affordable housing in good repair with consistent high-quality services to tenants, to provide value to our sole shareholder, the City of Toronto, and to contribute toward being part of the solution to the complex issues of poverty, affordable housing and community revitalization in Canada's largest city.

What you'll do

Strategic Planning:

Manages the strategic planning process that supports the objectives and strategic positioning of the Facilities Management Division as part of Toronto Community Housing's alignment with the vision, mission and values Engages with key stakeholders including TCHC staff and leadership, the Board, tenants, the City of Toronto and community partners to ensure alignment with strategic objectives Provides advice for the Executive Leadership Team on achieving strategic goals through the annual business process Leads the development of metrics and KPIs to monitor the effectiveness of strategic initiatives as it relates to Facilities Management Collaborates with other business units to develop and implement the strategy, creating understanding, buy-in, workplans, KPI's and measurements and supporting change management Leads as needed, quarterly and annual progress reporting to the Executive Leadership Team and the Board of Directors about the strategic workplan, key strategic initiatives and other related projects. Manages the procurement process and vendor relationships supporting strategic planning initiatives as it relates to Facilities Management


Policy Framework:

Oversees policy management and policy review processes in alignment with corporate and organizational standards Ensures alignment with the corporate and organizational approach to policy management and review Manages prioritization of policies for review to ensure they remain relevant and effective Provides guidance to executives with approach to policy development Provides expert advice to senior management and other divisions on policy matters Oversees major policy-related initiatives within Facilities Management, including those of a potentially sensitive or contentious nature Ensures efficient management of departmental resources for policy-related activities Oversees the maintenance of Facilities Management centralized policy repository
Facilities Management Office and State of Good Repair (SOGR) Planning:

Helps to leads the Facilities Management Office by acting as a central point of contact for strategic, data, and policy decision making for FMO. Works across divisions to lead the timely resolution of FM related issues that have escalated between divisions by facilitating discussions and finding mutually acceptable solutions and improvements Collaborates with Legal Services, IT, and Strategic Procurement to ensure the smooth approvals of awards and the creation, review, and renewal of contracts and agreements related to the delivery of TCHC's SOGR capital repair plan Liaises with City of Toronto stakeholders in determining the current and future state of funding agreements between the two corporations as it relates to the SOGR and capital repair plan Coordinates initiatives and projects, including planning, execution and follow-up Identify and assess risks associated with partnership and joint activities. Develop risk mitigation strategies and contingency plans to address potential challenges
Strategic Projects:

Provides project management leadership to special projects of strategic value to the division and/or corporation Ensure each project supports TCHC's broader strategy and contributes to the organization's long-term goals Identify resource needs and work with other divisions to secure the necessary resources, including through the development of business cases Oversee the day-to-day execution of projects, ensuring they are completed on time and to the required quality standard Manage project timelines, deliverables and milestones to ensure successful delivery Works collaboratively across divisions and business units to gather required inputs to determine options and make recommendations to the Executive Leadership Team (ELT) and/or the Board of Directors Oversees the analysis of large amounts of complex information to support evidence-based decision-making Prepares and presents briefing notes and reports for ELT and the Board Ensure all project documentation is accurate, up-to-date and accessible Leverage project insights to inform TCHC's strategic direction and decision-making as it relates to Facilities Management
Leadership:

Provide leadership and effective management of staff including setting appropriate context, building and contributing to a positive and productive team, effectively managing performance, identifying and resolving compliance issues to ensure adherence to TCHC policies and controls Willingness to take charge and provide direction Stay apprised of best practices in project management to support staff development Ensure development and execution of progressive performance plans within their team, as needed Adhere to established People and Culture policies and procedures including collective agreements Promote the Toronto Community Housing Culture Model within the Unit

What you'll need

Bachelor's degree in Public or Business Administration or another relevant field (e.g. Commerce, Law, Social Policy, etc.) Masters degree preferred Minimum of 5-7 years in a strategic planning or policy development role. Minimum of 3 years in a people leadership role in strategic planning or policy development is preferred Project management certification is an asset Change management certification is an asset Knowledge of construction / project delivery is an asset

What's next

Once you apply, we'll review your resume and contact you if we believe your skills and experience will make you successful in the role. If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks.



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