Job Description

Reporting to the Associate Director, Academic Quality and Student Success, the Manager, Strategic Enrolment and Registrarial Services is responsible for providing support related to strategic and operational expertise and leadership in the context of undergraduate (College) admission, enrolment and registrarial services at Ridgetown Campus. The Manager, Strategic Enrolment and Registrarial Services plays a crucial role in program innovation, renewal, growth and the sustainability of academic programs at Ridgetown Campus with a strong focus on accountability, operational excellence and resiliency.

The Manager, Strategic Enrolment and Registrarial Services is responsible for all registrarial systems and functions for Ridgetown Campus. In coordination with the University of Guelph registrar services, the incumbent will ensure efficient and effective operation of student information systems, consistent with academic policies and procedures and maintenance of academic records. The incumbent will be responsible for processing and executing admission decisions. The incumbent will generate and provide appropriate and timely admissions record data and analytical reports for campus and University use throughout the application cycle. The Manager will coordinate the scheduling and timetabling functions to support instructors, staff and students across campus with course and exam scheduling. The incumbent will represent Ridgetown Campus on various registrarial services committees and liaise with the University to develop and coordinate various systems. The Manager will participate in the review of a variety of academic admission policy and materials, curricular changes as well as participate in program admissions, progress and retention analysis. The incumbent will work closely with the executive leadership team to develop and maintain a strategic measurement framework for recruitment, admissions and enrolment decision making, and provide research and analysis of proposed new delivery models and academic pathways. The Manager will provide leadership to professional and support staff in a multi-faceted, time-sensitive environment. The incumbent will introduce prospective students to Ridgetown Campus, highlighting our academic programs and student services and guide them through the application, admissions and enrolment process. The Manager will collaborate with the Communications and Engagement team to maximize admission response.

Requirements of the position include:

• Undergraduate degree with three or more years of progressive and demonstrated experience in post-secondary admission adjudication/assessment, or other related/relevant administrative experience in a university setting, or an equivalent combination of education and experience;
• Excellent interpersonal and organizational skills and the ability to prioritize and problem-solve under pressure;
• Excellent verbal and written communication skills;
• Ability to work with and process confidential information with discretion and sensitivity;
• Strong leadership and motivational skills with a record of teamwork and collaboration;
• Strategic planning, strong judgment, critical thinking and analytical skills;
• Successful experience and record of accomplishment overseeing a service-oriented team;
• Ability to relate and work effectively with University employees, faculty, students and the public in a collaborative, collegial, cooperative and respectful manner;
• Knowledge of and competency with complex information systems and database management with the ability to analyze data and make meaningful and applicable interpretation;
• Proficiency is required in the use of word processing, database and spreadsheet, presentation, information systems, email and electronic calendar software;
• Experience working with Colleague and inofsilem would be an asset;

Position Number 462-061
Classification P03

At the University of Guelph, fostering a is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

University of Guelph