Job Description

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Manager - Senior Residences

Location:

Skye Hotel & Residences

Department:

Senior Living Operations

Reports To:

General Manager / Directors


The

Manager - Senior Residences

at

Skye Hotel & Residences

is responsible for the day-to-day management, operations, and resident satisfaction of our senior living community. This role combines compassionate care with operational excellence, ensuring a safe, dignified, and enriching living experience for all residents. The Manager will lead a multidisciplinary team and uphold the standards and values of Skye Hotel & Residences.

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Key Responsibilities:

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Resident Experience & Community Management:

Ensure the highest level of resident care, comfort, dignity, and well-being. Serve as the primary point of contact for residents and their families. Oversee onboarding, orientation, and integration of new residents into the community. Plan and supervise community activities, events, and wellness programs. Monitor resident feedback and continuously improve service offerings.
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Operations & Compliance:

Oversee daily operations of the Senior Residences, including housekeeping, dining, wellness, and maintenance. Ensure compliance with all health, safety, and local regulatory requirements. Conduct regular audits and inspections to maintain high standards across the facility. Manage vendors and service providers related to senior living operations.
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Team Leadership:

Lead, train, and support a team of caregiving, administrative, and support staff. Promote a positive work environment that aligns with the mission of Skye Hotel & Residences. Monitor staff performance, ensure adequate staffing levels, and oversee scheduling.
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Financial & Administrative Management:

Prepare and manage budgets for the Senior Residences segment. Monitor expenses, resource utilization, and efficiency of services. Maintain accurate records related to residents, incidents, staff, and regulatory compliance.
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Qualifications & Experience:

Bachelor's degree in Hospitality Management, Healthcare Administration, or related field (Master's preferred). Minimum 5 years of experience in senior living, assisted living, healthcare, or hospitality management. Strong leadership, interpersonal, and communication skills. Knowledge of elderly care standards, safety protocols, and relevant regulations. Empathy, patience, and a genuine passion for working with the elderly. Experience managing multi-disciplinary teams and operational budgets.
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What We Offer:

Competitive salary and performance-based incentives On-site parking A chance to make a meaningful impact in the lives of our residents A professional, collaborative work environment

Skye Hotel & Residences

is committed to redefining senior living by combining the elegance and service of a luxury hotel with the warmth and care of a supportive community. If you are a passionate leader with a heart for hospitality and senior care, we invite you to join us in creating a better life for our residents.


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