Job Description

Our Organization

Cortellucci Hospice Vaughan is a non-profit health care organization that serves the City of Vaughan and its?surrounding communities. It offers a 12-bed residential hospice.? As part of the community?since 1995, Hospice Vaughan also provides wrap-around support programs for?clients, their families and the greater community including Health System Navigation, Caregiver?Support, Day Programs, Wellness Programs, and Grief and Bereavement Support.

Position Summary

Reporting to the Executive Director, the Residence Manager is a registered nurse who ensures professional evidence-based resident-centred care and support services in collaboration with staff, physicians and volunteers.

With warmth, compassion and professionalism, the Manager leads a team of 30+ registered nurses, registered practical nurses, personal support workers, and counsellors/ therapists to care for residents and their families. In addition to managing 12 beds, the manager oversees the Dietary/Kitchen functions and collaborates with housekeeping services to optimize residence standards.

The Manager is responsible for day-to-day management, program/policy development, planning and evaluation, quality assurance, risk management, financial and human resource management, clinical education and collaboration with internal and external stakeholders. They also oversee education activities, support research, and increase awareness of the Hospice.

Primary Duties and Responsibilities

Ensure services are guided by a model of care that is holistic, collaborative in nature and aligns with current evidence-based practice.

Manage assigned staff by ensuring overall performance standards are achieved, appropriate guidance and training is provided, staffing and scheduling levels are appropriate, regulated staff maintain their registration with the appropriate College, and staff have the necessary qualifications/certifications to perform the job

Lead initiatives re staff appreciation and recognition

Engage in interdisciplinary consultation/collaboration with external care partners as necessary to ensure client centred, evidence-based care within a continuum of palliative care

Ensure policies, procedures, protocols, and training are in place for such issues as Infection Prevention and Control, medication and equipment management, Risk Management, care planning and delivery

Ensure timely access to appropriate supplies, medical equipment, and devices

Obtain feedback regarding the care/service delivery directly from the residents and families while service is being provided and from the primary caregiver after service has concluded

Track relevant data with respect to service delivery and complete key performance indicator reports

Participate in internal and external committees, community, and information functions

Ensure there is an ongoing program to improve performance using routine measures of outcomes, resource utilization, adverse events, and stakeholder satisfaction

Ensure HPCO accreditation standards are maintained and that the required documentation remains current

Serve as co-chair of the Occupational Health and Safety Committee

Work collaboratively with the Medical Director and other managers

Support fundraising activities in collaboration with fund development staff, and promote fundraising within the residence

Oversee student placements

Support research activities

Complete biweekly payroll

Position Requirements

Current registration with the College of Nurses of Ontario

Baccalaureate degree or equivalent is preferred

Clinical experience in palliative care

Experience in leading and guiding an inter-professional clinical care team, ideally in a unionized setting

Demonstrated knowledge and experience re effective collaboration and conflict management

Demonstrated capacity for empathy

Completed palliative care education: ideally CNA Certification in Hospice Palliative Care (CAPCE), and Fundamentals of Palliative Care (LEAP) or commitment to pursue

Ability to be on-call on a rotational basis

Willingness to work on-site five days a week with occasional flexibility to work remotely; occasional evening and weekend work required

Willingness to perform any other duties to support the mission

Qualified applicants are invited to forward a cover letter and resume to hr@hospicevaughan.com. Please specify "Manager Residence" in the subject line of your e-mail.

This posting will remain open until hiring is completed.

We thank all applicants for their interest, however, only those candidates who have been shortlisted will be contacted. Please no phone calls or agency inquiries.

Job Types: Full-time, Permanent

Pay: $75,000.00-$90,000.00 per year

Benefits:

Dental care Extended health care On-site parking Paid time off RRSP match
Education:

Bachelor's Degree (preferred)
Experience:

Clinical Palliative Care: 4 years (required) Leading Clinical Care Team: 4 years (required)
Licence/Certification:

College of Nurses Ontario (required) CNA Certification (required) CAPCE Certification (required)
Work Location: In person