Job Description

About Us

Join the Plannera Team: A Career with Purpose. A Future with Possibilities.

Plannera Pensions & Benefits (Plannera), formerly known as the Public Employees' Benefits Agency, is looking for talented professionals to join our dedicated team of 150 employees. We are passionate about helping members plan for a secure financial future and are committed to excellence in pension and benefits administration.


Headquartered in Regina, Saskatchewan, Plannera oversees $16 billion in assets across 11 pension plans and 16 benefits programs. As a not-for-profit corporation, we proudly administer two of Canada's top 100 pension plans--the Public Employees Pension Plan (PEPP), the largest defined contribution plan in the country, and the Municipal Employees' Pension Plan (MEPP).


With a membership of over 109,000 individuals and partnerships with 900 employers, we serve a diverse group of professionals, from small-town firefighters to crown corporation executives. At Plannera, we are shaping the future of pension and benefits services--come be a part of it!

The Opportunity

Plannera is seeking a strategic and people-focused leader to play a key role in delivering exceptional pension services. Reporting to the Director of Pension Administration, this role offers the opportunity to lead a high-performing team, drive innovation, and contribute to the organization's long-term success


As a leader in pension administration, you will:

Lead, support, and develop a high-performing team responsible for one of Canada's top pension plans Drive innovation, ensuring policies and programs remain efficient, effective, and relevant to meet evolving needs of members and employers Align team objectives with Plannera's strategic direction and the Public Employees Pension Board, ensuring operational success. Manage, implement and design processes in a call center environment, fostering a culture of excellence, accountability, and continuous improvement. Oversee and manage the team's budget, ensuring responsible and strategic resource allocation. Provide guidance on legislation, policies, and service directives, ensuring compliance and consistency. Set clear performance expectations, track progress, and support the team in achieving key goals. Collaborate closely with leadership and key stakeholders, strengthening partnerships across the organization.

Ideal Candidate

We are looking for a proven leader with:

A strong leadership presence--someone who builds and fosters a positive, high-performance culture while driving results. A people-first approach--committed to accountability, inclusion, and employee development. Excellent relationship-building skills--able to maintain positive connections with internal and external stakeholders. Industry expertise--experience in customer service and/or pension administration, with a deep understanding of best practices. Exceptional communication skills--able to clearly articulate complex topics and influence key decisions.

Typically, the knowledge and experience required to achieve the above is obtained through a combination of:

Post-secondary education in business administration or a related field. Pension administration certification (an asset). Proven leadership experience, with a track record of successfully managing and coaching teams. Experience in customer service, financial services, or pension administration.

This is an exciting opportunity to bring your strategic mindset, leadership expertise, and passion for innovation to an organization that values excellence and continuous improvement.


In your cover letter, briefly share why this role excites you and how your experience makes you a great fit.

Why Choose Plannera?

Industry Leader

- Plannera is a recognized leader in pension and benefits administration, delivering personalized service and consistently achieving high member satisfaction.

Global Partnerships

- We collaborate with top investment fund managers worldwide, ensuring strong, diversified pension plan funds.

Diversity & Inclusion

- We value the unique perspectives of our employees and foster an inclusive, supportive workplace.

Making a Difference

- At Plannera, your work directly impacts the financial security of over 109,000 members, helping them build a secure future.

What We Offer

Competitive salary that reflects your expertise. Comprehensive benefits package, including a pension to support your long-term financial well-being. Career development, learning, and advancement opportunities to help you grow. Flexible work arrangements that support work-life balance. Vacation, scheduled days off (SDO), and additional leave options to prioritize your well-being.

Ready to make an impact? Join Plannera and be part of a team that is building financial security for thousands of members. Apply today and let's shape the future together!

Posting Closes: March 4, 2025