Job Description

Reporting to the Operations Director of Professional Practice, IPAC & Allied Health Services the Manager Professional Practice, Allied Health & MAID Navigation Services will be responsible for supporting the strategic oversight for allied health professionals within the Speech Language Pathology, Social Work, Registered Dietitian and Registered Respiratory Therapy centralized programs at RVH. This role will work in partnerships with other leaders to understand the needs and challenges of the front-line Allied Health staff. In addition, the manager will work with the Professional Practice Leaders (PPLs) for the above-mentioned disciplines to support programs to drive practice excellence within the disciplines. The manager will develop and maintain strong working relationships with administrative and clinical leaders. This role will also have the oversight of the RVH MAID Navigation service. The manager will demonstrate role modeling teamwork, communication, autonomous clinical practice, and a drive towards continuous improvement. The individual will work alongside the interprofessional team to champion the identification of quality initiatives aimed at optimizing the patient experience, improving support for staff in achieving quality patient outcomes.

In collaboration with the leaders within Professional Practice, the Manager Professional Practice, Allied Health & MAID Navigation Services will provide effective leadership for the staff within the department as well as support the individual needs of each program throughout the organization. Working with the interprofessional team the individual will be responsible for assisting with daily staff development, communicating change ideas, and sustaining quality initiatives to meet the program goals and objectives. This position will collaborate with internal and external stakeholders to develop, implement, and sustain best practices to improve quality of care and care models.

RESPONSIBILITIES

Leadership:

• Collaborates with the Professional Practice Department and other stakeholders to ensure that clinical practice is consistent with the vision, mission and values of the Royal Victoria Regional Health Centre and meets the standards of Allied Health Colleges
• Monitoring and evaluating the roles and responsibilities of the team members to ensure team members provide quality and safe patient care that aligns with organizational and regulatory college standards
• Evaluate, optimize, and support onboarding and orientation processes of new clinicians
• Ensures excellence in patient care and service delivery through continuous quality improvement processes that include planning, quality monitoring and risk avoidance
• Ability to work effectively and demonstrates composure under pressure/stressful condition and to meet multiple and competing deadlines
• Monitor and evaluate clinical workload measurement and utilize data to support decisions relates to the provision of clinical services
• Provide leadership in development, maintenance, and evaluation of a collaborative operational structure
• Investigate, design, lead and evaluate innovative practice changes through the Professional Practice Leaders
• Participates in determining the strategic directions especially related to allied health professional by participating in academic and professional activities within the organization and with our community and academic partners
• Contributes positively to patient care through the application of evidence-based practice. Leads Professional Practice Leaders to disseminate findings, promote clinical thinking and implement evidence-based practice
• Provide strategic oversight for Allied Health professions activities related to the Interprofessional Advisory Council
• Assume responsibility for budgetary planning, monitoring, and controlling human and financial resources

Program Support:

• Assists with overall Professional Practice Department Planning
• Collaborates with other managers, directors, and staff to develop short- and long-term plans for units or programs

Project Planning:

• Plan and oversee various projects acting as the coordinator, facilitator and/or champion to ensure the successful execution of specific program plans
• Identify quality improvement initiatives that will achieve program or corporate strategic goals

Human Resource Management:

• Ensure that the patient care in the organization is consistent with the philosophy and values of the Royal Victoria Regional Health Centre

QUALIFICATIONS

Education:

• A member of a regulated health discipline professional college in good standing - Allied Health disciplines will be given preference
• Master\'s level preparation in a health-related field or education is required
• Formal education in leadership and/or management essential

Experience:

• 2 - 5 years current experience at a leader-level position required, preference given to experience also within professional practice
• Previous project management and/or change management experience and participation in process improvement initiatives preferred
• Experience leading and facilitating Corporate-Wide RNAO Best Practice Guidelines preferred
• Presenter and/or author of local, provincial, or national publications and/or presentations preferred
• Demonstrated understanding of the MAID process, legislation, and the navigation of patients through the program.
• Demonstrates a clear understand of RHPA legislation and discipline specific standards of care

Competencies:

• Demonstrated ability to communicate effectively. Excellent verbal and written communication skills
• Strong interpersonal skills and ability to problem solve
• Project Management skills including facilitation skills preferred
• Leadership ability
• Ability to collaborate with all members of the interprofessional team
• Capability to coach, mentor and provide constructive feedback within a positive culture
• Change management knowledge to include ability to coach and support staff with program initiatives
• Commitment to growth and development of self and others
• Excellent critical thinking, decision making and conflict resolution skills
• Demonstrated professionalism
• Demonstrated commitment to improving patient flow throughout the facility
• Demonstrates knowledge of patient and staff safety policies and procedures
• Demonstrates RVH values
• Demonstrates commitment to collaborative practice
• Experience in advancing best practices

Other:

• Working knowledge of computer, Microsoft Office, and Outlook applications
• Working knowledge and understanding of Patient Information systems (i.e., Meditech)
• Leadership training
• Ability to learn about, from and with other members of the patient care team to foster a strong interprofessional model of care

Unless otherwise stated applicants must have a minimum educational requirement of Grade 12 or equivalent and must demonstrate proven workplace excellence through commitment to strong job performance and attendance.

Please be reminded that as a Regional Health Centre, in order to provide the necessary patient care, our operations run 24/7. Therefore, depending on the program for which you are applying, it may be an expectation that you are available to work week days and weekends, as well as all shifts - days, evenings, and nights.

Employment Equity

RVH is committed to diversity and employment equity in the workplace and welcomes applications from all qualified individuals, including women, visible minorities, Indigenous peoples, persons with disabilities, LGBTQ persons, and others who may contribute to a diverse workplace.

RVH COVID-19 Vaccination Policy

All job offers will require compliance with our COVID-19 Vaccination Policy for proof of full vaccination unless provided with a medical exemption or an accommodation under the Ontario Human Rights Code.

Accommodation in the Workplace

RVH offers accommodation for applicants with disabilities in the recruitment process, and is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). RVH will work proactively through all stages of recruitment to create a barrier-free process and to provide accommodations as required. If you require accommodation during the interview process, please contact Human Resources at 705-739-5605.

Health & Safety Workplace Responsibilities

• Must adhere to the duties of workers, as stipulated in Section 28 of the Occupational Health and Safety Act.
• Must adhere to all RVH administrative and applicable departmental occupational health and safety policies, procedures and protocol.
• Must adhere to Bill 132 of the Occupational Health and Safety Act in regards to the Sexual Violence and Harassment Action Plan Act, and creating a work environment free of psychological harassment.
• Must be able to perform all bona fide essential duties in the position description, which may include lifting and moving patients, pushing, pulling, bending, stooping, etc.
• Must complete a pre-employment health assessment, including review of the Job Demands Analysis for the position, as a condition of employment.
• Must strive to continuously provide a safe and supportive environment for patients, staff, physicians, and volunteers.

Our Code of Conduct

All staff, physicians, volunteers, service providers and students are committed to creating a positive, respectful work environment for each other and our patients and families.

RVH is guided by its MY CARE strategic plan which puts patients and families at the centre of all we do.

Our Vision

Make each life better. Together.

Our Mission Statement

Exceptional care is our passion.

People are our inspiration.

Safety is our promise.

Our Values

Work Together | Respect All | Think Big | Own It | Care

If you are interested in joining our inspiring team, please apply online before 1100pm EST on the posting close date. Royal Victoria Regional Health Centre thanks all applicants, however, only those selected for an interview will be contacted. If interviewed, an accompanying portfolio may be required which will include documented evidence of course completion. An inclusive, barrier-free selection process will be provided as required under RVHs Employment Accommodation Policy. Applicants need to make their needs known to Human Resources in advance and information related to accommodation will be addressed confidentially.

As part of the mandatory screen process RVH requires professional references, verification of academic training, professional accreditation, plus a current Criminal Records Check and Vulnerable Sector Screening.

Royal Victoria Regional Health Centre