Job Description

Overview

Are you interested in leading a team that manages communications from Prevention\'s key stakeholders, our workers, and employers?

As Manager, Prevention Support Services, you\xe2\x80\x99ll look after operations in the department and lead a team who identify and respond to mental health risk situations, provide support to injured workers and their families during periods of psychological distress, and serve as a resource to case management teams throughout the province. You\xe2\x80\x99ll be responsible for ensuring that goals and key performance indicators are met through promoting and fostering continuing quality improvement and creating a supportive work environment with open communication and teamwork.

This is temporary position for eighteen-months.

How you\xe2\x80\x99ll make a difference: You\xe2\x80\x99ll help ensure B.C. workers go home safely at the end of their workday.

Where you\xe2\x80\x99ll work

You\xe2\x80\x99ll work primarily from your B.C. home and occasionally in our Richmond office.

What you\'ll do

What you\xe2\x80\x99ll do:

• Oversee Prevention Support Services operations for effective service delivery.
• Develop and implement strategic business plans, aligning activities to support objectives.
• Foster a service-oriented approach, promptly addressing stakeholder needs and resolving issues.
• Collaborate with the management team in process and business planning activities.
• Lead and manage staff, including recruitment, performance evaluation, and development planning.
• Ensure compliance with WorkSafeBC\'s safety policies, conduct inspections, hold meetings, and investigate accidents.

Is this a good fit for you?

Is this a good fit for you?

We\xe2\x80\x99re looking for someone who can:

• Demonstrate self-awareness, initiative, and a drive for continuous personal and professional development.
• Lead a team in a complex, high-volume, regulatory environment.
• Build partnerships with internal and external stakeholders.
• Display personal resiliency, strong organizational and time management skills to achieve positive outcomes under stress.
• Exhibit strong decision-making, problem-solving, and customer service skills, with occasional travel within the province.

Your background and experience

• A degree in a related field and 3 years\xe2\x80\x99 of experience in a call centre environment.
• People management experience is an asset.

We\'ll consider an equivalent combination of education and experience.

Important to know

Before we can finalize any offer of employment, you must confirm you\xe2\x80\x99re legally entitled to work in Canada.

WorkSafeBC\xe2\x80\x99s COVID-19 Employee Mandatory Vaccine Policy (the \xe2\x80\x9cPolicy\xe2\x80\x9d) is suspended effective January 9, 2023, however we reserve the right to re- implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

Who are we?

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We\xe2\x80\x99re honored to serve the 2.49 million workers and 263,000 registered employers in our province.

What\xe2\x80\x99s it like to work at WorkSafeBC?

It\xe2\x80\x99s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experience that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover .

Our benefits

As a member of our team, you\xe2\x80\x99ll have access to services and benefits that help you get the most out of work \xe2\x80\x93 and life. Along with a competitive salary, your total compensation package includes:

• 4 weeks of vacation
• Extensive health care and dental benefits
• Sick leave

Want to apply?

• Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.
• This position may be filled by a pre- posting placement.

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email when you submit your application.

WorkSafeBC