Job Description

Join one of Canada's fastest-growing companies and be part of something extraordinary - welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we're proud to be recognized for it. We've earned prestigious accolades such as Waterstone Canada's Most Admired Corporate Cultures, Canada's Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We're also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine's 2025 list of Canada's Best Companies. These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada's leading alternative consumer lenders, we're passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
The Manager, Platform Technology is a delivery-focused and technically fluent leader, responsible for managing vendor development priorities and ensuring the stability and integration of LendCare platforms. This role plays a critical part in coordinating platform enhancements, overseeing support operations, and enabling seamless integration across systems. The Manager works closely with external partners and internal teams to ensure platform capabilities evolve in alignment with business needs. Success in this role requires strong vendor management, technical coordination, and a proactive approach to platform support and optimization.
What will you be doing?

• Development Prioritization - Coordinate and manage the backlog of platform development requests, ensuring alignment with business priorities and delivery timelines.
• Platform Roadmap Support - Support roadmap updates and ongoing maintenance to ensure technology implementations align with business strategies and needs.
• Vendor Coordination - Serve as the primary point of contact for development and QA partners, ensuring accountability, performance, and timely delivery.
• Platform Support Oversight - Lead the day-to-day support of enterprise platforms, ensuring issues are resolved quickly and root causes are addressed.
• Integration Management - Oversee the planning and execution of platform integrations with internal and external systems, ensuring stability and data integrity.
• Release Planning - Support release management activities by coordinating with vendors and internal teams to ensure readiness and minimize disruption.
• Issue & Defect Tracking - Maintain visibility into platform issues and defects, driving resolution and continuous improvement in support processes.
• Documentation & Standards - Ensure platform documentation is current and aligned with operational standards, including support procedures and integration specifications.
• Stakeholder Communication - Provide regular updates to internal teams and leadership on platform performance, development progress, and support metrics.

What experience do you have?

• Education - Bachelor's degree in Computer Science, Information Technology, or a related field; a Master's degree is an asset.
• Certifications - Relevant certifications such as ITIL, PMP, or vendor-specific platform certifications (e.g., Microsoft, AWS, Salesforce) are considered beneficial.
• Experience - Minimum of 5-7 years of experience in platform support, software delivery, or technical vendor management within an enterprise environment.
• Vendor Management - Demonstrated experience managing third-party development and support partners, including performance tracking and escalation handling.
• Platform Operations - Strong understanding of enterprise platform operations, including incident management, release coordination, and integration support.
• Technical Fluency - Ability to understand and communicate technical concepts related to APIs, integrations, and platform architecture.
• Problem Solving - Proven ability to troubleshoot complex platform issues and drive resolution through collaboration and structured analysis.
• Communication Skills - Excellent written and verbal communication skills with the ability to engage effectively across technical and business teams.

We offer a Flexible Work Program that provides you the ability to work three days onsite per week from our Pickering, Mississauga, or Toronto offices.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer...
Financial Benefits:

• RRSP matching and Employee Share Purchase Plan programs.
• Annual bonus that rewards your hard work and dedication.
• Employee discounts on furniture, electronics, and appliances.
• MAT & PAT leave top-up.
• Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

• Enjoy company-paid volunteer days to give back to the community.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a flexible modular benefits package.
• Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks:

• Fuel your growth with the Tuition Assistance Program.
• Double the impact of your generosity with Company Matched Charitable Donations.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
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