London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada's largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support the wellness of the populations we serve. LHSC delivers both local and regional services, including the Children's Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time.
LHSC is a leader in progressive hospital pharmacy practice and has a strong history of innovation to the profession. Each member of the pharmacy team supports the goal of improving the quality of life for all patients. Through innovation and collaboration, the pharmacy team is dedicated to providing pharmaceutical care and supportive practices with an emphasis on excellence in service, training, education and research.
Clinical pharmacists provide direct patient care throughout the institution. These practitioners are active, integral members of interdisciplinary teams providing services including:
Medication history documentation and assistance with medication reconciliation drug selection
Pharmacokinetic assessment and drug dosing
Drug information
Patient medication counseling and education
Other patient-focused services to optimize drug therapy outcomes
The Department of Pharmacy provides extensive services including drug and disease state information, drug preparation and distribution, and dosage monitoring services for all patients. Annually, pharmacy processes over 2 million medication orders; dispenses over 4.9 million unit doses; 18,000 TPN bags, 15,000 inpatient chemotherapy admixtures and 600,000 parenteral admixtures.
Posting Period
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September 9 - 15, 2025
Job Summary
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What the Role is
Reporting to the Director, Pharmacy the Manager, Pharmacy Operations - Victoria Hospital directs, controls and evaluates the delivery of department services. They are responsible for translating decisions of the program leadership into execution, by utilizing relationship management and working with internal and external stakeholders to achieve the necessary outcomes. The Manager ensures their team and department operations are aligned with our mission, vision and values, while working together to successfully achieve our strategic objectives.
This role is accountable for day-to-day department activities, including the management of human and material resources, day-to-day staffing and scheduling, development and support of a healthy workplace, risk and utilization measurements, and facilitation of improvement initiatives and change management, while operating within approved operational budgets and financial guidelines and controls. A major focus of the role is fostering effective working relationships and networks within the team/unit and with other teams across the organization.
NOTE: this role is required to be on-call, evenings, nights and weekends on a rotational basis, for approximately 1 week every 7 weeks.
Qualifications
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Who You Are
You are self-aware of own assumptions, values, principles, strengths and limitations
You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
You engage and support others to foster development, personal goals and encourage a healthy organization
You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
You facilitate an environment of collaboration and cooperation
You create connections, build partnerships and networks
You demonstrate a commitment to the organizational vision, mission, values and service excellence
You are a transformational thinker that encourages and supports innovation
You have exceptional analytical skills that contribute to effective decision-making
You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills
What Skills Are Needed
Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
Strong business acumen
Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture
Lead and drive system transformation
Develop self and others through teaching, coaching, mentoring and formal development processes
Strong analytical skills that contribute to effective problem solving and decision-making
What You Will Bring with You
Successful completion of a recognized baccalaureate degree program in Pharmacy from an accredited university
Must be a licensed Part A Pharmacist, registered in good standing with the Ontario College of Pharmacists (OCP)
Minimum of 3 to 5 years? experience in progressively more responsible leadership roles in a healthcare environment, preferably in an acute care academic teaching hospital is preferred
Previous clinical and/or management experience in pharmacy preferred
Preference and consideration will be given to active members of the Canadian College of Health Leaders (CCHL) who have, or are in process of attaining the Canadian Health Executive (CHE) Select certification program
Demonstrated clinical excellence experience including high quality and safe patient care and exceptional patient/family experiences
Ability to effectively work with diversity, appreciating that different opinions, backgrounds and characteristics can bring richness to the challenge at hand
Fluent and computer literate with computer systems such as email and Microsoft Office applications (MS Word, Excel & PowerPoint)
Demonstrated ability to attend work on a regular basis
Other Information
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London Health Sciences Centre fosters a culture of patient and staff safety whereby all employees are guided by LHSC's Mission, Vision, Values and Code of Conduct.
LHSC is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and members of the 2SLGBTQIA+ community. We are committed to providing persons with disabilities equal opportunities and standards of goods and services, and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable.
Submission Requirements (
please submit as a PDF document
)
Cover Letter, Resume and Listing of Education, Credentials, Certifications and References.
As part of the assessment process applicants may be required to complete a written profile, presentations, etc. Please be advised that reference checks may be conducted as part of the selection process.
Immunization Requirements:
Before beginning employment at LHSC, all new hires must provide documentation related to LHSC's Health Review Requirements. For more information and a detailed list of requirements, please visit Health Review Requirements | LHSC.
Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 6 months.
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