Job Description

Manager, OperationsJoin Our Team as a Manager at the Veterinary Medical Centre (VMC)Primary Purpose: As the Manager at the Veterinary Medical Centre (VMC), you will play a crucial role in overseeing and ensuring excellence in patient care services, aligning with the Western College of Veterinary Medicine (WCVM) mission of excellence in patient care, student learning, and discovery.Nature of Work: Reporting to the VMC Director, Health Services and Business Operations, you will be a key member of the VMC Management team, responsible for managing operations and strategic direction in your assigned areas. You will collaborate closely with VMC leadership, clinicians, interns, residents, student services, and strategic business advisors. The role demands a high level of adaptability for critical decision-making, continuous planning, and managing multiple projects with competing deadlines.Located at the WCVM, the VMC serves as a premier 24/7 emergency referral and primary care center, delivering high-quality care and specialized services for various animal species. In this fast-paced and dynamic environment, you will balance diverse priorities and projects, often navigating sensitive and confidential situations with empathy and professionalism.AccountabilitiesPeople Resources

• Work with VMC managers on recruitment, orientation, training, retention, and hiring of summer students and volunteers, fostering a culture of diversity, collegiality, and inclusion across the VMC, WCVM, and university community.
• Manage coaching, disciplinary actions, and ongoing staff development to foster a productive team environment.
• Represent the VMC at job fairs and recruitment events for Veterinary Technology and Animal Health Science programs.
• Advise on policies, spearhead new initiatives, and tackle operational challenges to promote team success and growth.
• Contribute to strategic planning efforts to enhance team effectiveness and organizational success.

Administration

• Monitor and manage resources, including budget responsibilities, to ensure operational efficiency.
• Champion a safe and healthy work environment, actively supporting OH&S responsibilities and collaborating with the local safety committee.
• Ensure compliance with university policies and procedures through effective collaboration with the management team.
• Pursue continuous self-development in supervision, management, and leadership to drive personal and organizational growth.

Care Services:

• Support large animal and pharmacy teams with a strong teamwork mentality, adaptable to changing portfolios.
• Establish and uphold evidence-based leading practices in patient care standards.
• Serve as a resource lead across all hospital services.

Teaching & Mentoring:

• Collaborate closely with the Associate Dean of Clinical Programs, Student Services and Directors to align clinical services with 4th-year teaching schedules.
• Drive skill development within RVT staff to effectively mentor DVM and Veterinary Technology students in clinical settings.

QualificationsEducation & Experience:

• Grade 12 Diploma; post-secondary education is an asset.
• Minimum 5 years of leadership experience, including 2-4 years managing technical and/or professional support staff.
• Clinical experience in a veterinary or healthcare setting would be considered an asset.
• Proven experience in fostering a diverse and inclusive environment is essential.

Skills:

• Demonstrated leadership: lead, engage, manage, support, evaluate, and direct others\' work.
• Knowledge of University, WCVM, and VMC policies for sound decision-making.
• Strong interpersonal and communication skills (verbal and written).
• Initiative, tact, diplomacy, discretion, and confidentiality.
• Quality control and assurance expertise.
• Effective management, organization, problem-solving, and decision-making skills.
• Ability to work independently and collaboratively within a team.
• Sound judgment and strategic goal alignment.
• Proficient in computer applications.
• Motivated, flexible leadership with strategic thinking and creative problem-solving.
• Commitment to evidence-based decisions and quality.

Why Join Us?

• Impact: Lead and innovate in patient care and education within a renowned veterinary medical center.

• Development: Grow professionally in a supportive environment committed to continuous learning and leadership.

• Community: Join a dedicated team passionate about advancing veterinary medicine and student success.

Apply now and join us in shaping the future of veterinary care and education!If you\'re reading this job description and feeling excited, we encourage you to apply-even if you don\'t feel that you meet every single requirement. We value diversity and are excited to meet individuals who share our mission and can contribute to our team in various capacities, beyond just ticking boxes.At VMC, we prioritize authenticity. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.Department: Veterinary Medical Centre
Status: Permanent
Employment Group: Exempt
Shift: Mon-Fri, 8:00-4:30: Please note this is a 24/HR clinic and ability to support staff outside of regular hours is a requirement.
Full Time Equivalent (FTE): 1
Salary: The salary range, based on 1.0 FTE, is $69,695.00 - 115,286.00 per annum. The starting salary will be commensurate with education and experience.
Salary Family (if applicable): Managerial
Salary Phase/Band: Salary Band 3
Posted Date: 7/5/2024
Closing Date: 7/18/2024 at 6:00 pm CST
Number of Openings: 1
Work Location: On Campus
The University is committed to employment equity, diversity, and inclusion, and are proud to support career opportunities for Indigenous peoples to reflect the community we serve. We are dedicated to recruiting individuals who will enrich our work and learning environments. All qualified candidates are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. We are committed to providing accommodations to those with a disability or medical necessity. If you require an accommodation to participate in the recruitment process, please notify us and we will work together on the accommodation request. We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by the and Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation. The University of Saskatchewan\'s main campus is situated on Treaty 6 Territory and the Homeland of the M\xc3\xa9tis. We pay our respects to the First Nations and M\xc3\xa9tis ancestors of this place and reaffirm our relationship with one another. Together, we are uplifting Indigenization to a place of prominence at the University of Saskatchewan.

University of Saskatchewan