:Bayshore HealthCare is one of the Canada's leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses' Association of Ontario. Bayshore Healthcare is also recognized as Canada's Best Employers in Forbes 2023 list.
Integrated Care Solutions NRIO, a division of Bayshore HealthCare, is proud to offer community-minded, progressive brain injury rehabilitation that produces lasting results. We strive to empower individuals with the tools, guidance, and opportunities to enhance their overall quality of life. With a team of diverse and seasoned healthcare professionals, we customize treatment programs in a variety of environments: 24-hour residential treatment, supported living, community programs, and therapeutic day programs.
We utilize a person-and family-centered care (PFCC) approach, which recognizes the importance of family in a patient's life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.
POSITION SUMMARY
The Manager of Clinical Practice addresses the clinical needs of the NRIO Mississauga and Hamilton Rehabilitation Programs, which includes delegating to/supervising the Program Managers of these sites and providing direct support to clients as needed. The Manager of Clinical Practice also works collaboratively with the Senior Manager and Clinical Director, under the direction of the Director toward achieving clinical excellence in client care within all NRIO programs, focusing on health and safety, medication management; clinical training and supervision of field staff; and client intake, care plans, and discharge processes.
DUTIES & RESPONSIBILITIES
Client Care & Clinical Oversight
Support pre-admission processes including intake planning, client assessments and planning for equipment/pharmacy coordination, and staff training
Provide direct nursing support / nursing rounds for all programs, as needed
Participate in case conferences, and contribute to client-centered care plans; initiate updates to plans as needed
Provide clinical expertise within scope of practice and ensure services align with best practices and regulatory protocols
Demonstrate cultural humility and integrate trauma-informed, person-centered approaches in client care
Participate in client discharge planning
Demonstrate and apply knowledge of Standards of Practice set by the provincial regulating body
Provide direct/floor hours for client care as needed
Conduct medication reconciliation during client intake and discharge
Review medication administration record monthly and in the event of medication changes
Ensure compliance with medication administration policies and procedures
Employee Management & Development
Provide clinical supervision/direction to the NRIO Mississauga and Hamilton Program Managers; conduct annual performance evaluations and initiate disciplinary actions as required
Participate in performance evaluations of field staff and professional reviews of consultants as requested by the Senior Manager and/or Clinical Director
Ensure staff have necessary tools, licenses, and competencies
Ensure compliance with legislative standards and company policies
Develop, deliver, and evaluate training and education programs for staff, including controlled acts transfer of authority (TOA), and virtual modules; support maintenance of accurate records
Lead implementation of Modified Work Programs
Operations & Quality Assurance
Represent Bayshore in community events and healthcare/business committees
Engage in quality improvement initiatives aligned with the Quality Management System
Participate in audits and review client documentation
Ensure compliance with Public Health, Ministry of Health, and Bayshore policies
Serve in the on-call manager rotation
Conduct final quality assurance review of all NRIO reports
Health & Safety
Serve as Joint Health & Safety Committee (JHSC) co-chair
Promote safe work environments and ensure compliance with health and safety regulations
Participate in proactive safety activities; monitor injury prevention protocols
Report risks and complete accident documentation within 24 hours for injured staff
Work safely at all times according to Bayshore standards
Support with infection prevention and control (IPAC) protocols
Ensure appropriate equipment maintenance and supply inventories
Participate in audits and inspections, incident reporting (RL6), and action plans
Lead emergency preparedness and risk planning protocols and initiatives
Professional Conduct & Development
Participate in internal and external continuing education; share knowledge with staff
Maintain confidentiality of client and corporate information; uphold privacy and cybersecurity safeguards
Facilitate effective communication strategies to support quality care and positive relationships
Communicate relevant practice issues and adhere to Bayshore Policies and Procedures
Complete other tasks as requested.
Qualifications
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QUALIFICATIONS
Education
Current license in good standing with the College of Nurses of Ontario (CNO)
Maintain Continuing Education Requirements (CEUs) as mandated by the CNO
Canadian Certification in Occupational Health (COHN-C) preferred
Joint-Health & Safety Committee (JHSC) certification preferred
Experience
5+ years of experience in health care, preferably home health care & hospital
5+ years of experience with progressive responsibilities in a supervisory or leadership role
Experience serving on a JHSC committee as co-chair
Skills & Abilities
Strong initiative, organization, and oral / written communication
Technologically proficient
Ability to work flexible hours, including occasional evenings and weekends
Ability to travel between locations; maintain a valid driver's license, vehicle, and insurance
Embody Bayshore values: compassion, excellence, reliability
Skilled and comfortable with managing challenging behaviors (e.g., aggression, elopement, inappropriate conduct)
Skilled in supporting neurodiverse individuals and those with acquired brain injuries, mental health conditions, dual diagnoses, and complex behavioural needs
Strong understanding of health and safety legislation to ensure compliance and promote a safe working environment
Ready to join us? If you are a keen individual looking for a full-time opportunity in an exciting, interactive and dynamic environment , you have found it with Bayshore Integrated Care Solutions - NRIO.
At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individual's purpose, potential and wellbeing. Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.
Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.
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