Your role involves using your in-depth knowledge of the sector to manage all large-scale sales and operations activities or a major support sub-function offering specialized services to all of Desjardins Group. You are responsible for administrating your unit's service offer, developing and implementing its business plan, and overseeing activities supporting the strategic orientations. Having a strategic mindset is an essential competency for this position. With an ability to develop talent, drive results, and build networks you are able to effectively manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required to:
Support the vice-president by helping define strategic priorities
Develop and deliver the administrative department's business plan based on strategic issues and targeted results, and ensure that action plans for reporting administrative units are carried out in a performance management context. Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
Define and ensure the implementation of activities related to the unit's services and ensure entrusted projects are carried through so as to maximize targeted business results and ensure member and client satisfaction
Support the administrative unit's business plan by successfully managing individual and team performance
Continuously improve the management of processes under your responsibility
Promote Desjardins Group's cooperative values
Represent the organization and conduct business intelligence.
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