Job Description

Overview

As a manager of Learning and Development Services you will:

• Lead a team of employees who are responsible for performance consulting, needs analysis, solution design, development, and delivery for new and existing staff
• Support and manage multiple training deliverables on a daily basis and manage service level agreements with clients
• Monitor quality and quantity of work performed, triage incoming requests and balance against resources, ensure staffing meets service demands, assess work flow, and determine priorities
• Collaborate with departments across the organization to determine their training and skill enhancement needs
• Develop and implement business plans that support strategic objectives and divisional performance goals
• Manage training services within a prescribed budget

What you'll do

We're looking for someone who can:

• Use project management skills to provide scope, definition, costing, resource allocation, and timeline projections for project implementation
• Lead your team to maintain high levels of service and achieve objectives by creating a supportive working environment and promoting effective communication and teamwork
• Use well-developed verbal and written communication skills with the ability to present information, influence others, build relationships, and work collaboratively
• Promote a service-oriented approach by identifying and evaluating client needs to deliver a balance of cost effective and quality solutions that fit their business needs
• Monitor and work within a technical learning management system or a learning content management system

Is this a good fit for you?

Your experience and educational background:

• A degree in a discipline related to training or adult education
• A minimum of five years of leadership experience, managing individuals and teams
• A minimum of five years of experience working with principles of training and education
• Expert knowledge of adult education, learning technologies, including learning management systems and/or learning content management systems, training, and staff development
• Experience and/or knowledge of regulatory environments and workers compensation systems is an asset
• An equivalent combination of education and experience will be considered

Who are we?

At WorkSafeBC, we're dedicated to promoting safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries and diseases occur, we provide compensation, and support injured workers in their recovery, rehabilitation, and safe return to work. We also work diligently to sustain our workers compensation system for today and future generations. We're honoured to serve the 2.4 million workers and 245,000 registered employers in our province.

WorkSafeBC requires all employees to be fully vaccinated against COVID-19. In implementing the policy, WorkSafeBC will consider its obligations to accommodate those staff who are unable to be vaccinated.

We recognize that our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences, and which reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. We encourage all qualified applicants to apply.

What's it like to work at WorkSafeBC?

It's challenging, stimulating and hugely rewarding. Our positions offer tremendous diversity and excellent opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important and so are the people we do it for.

Being part of WorkSafeBC means being part of a strong, committed team. Along with a competitive salary, your total compensation package may include vacation, optional leave arrangements, health care and dental benefits, and contributions toward your retirement pension. As a member of our team, you'll have access to services and benefits that can help you get the most out of work -- and life, including the following professional development support:

• In-house education, mentoring, and consultation
• Access to the WorkSafeBC library and professional journals
• Professional continuing education

Learn more about .

This position is restricted to those legally entitled to work in Canada.

Thank you, in advance, for applying.