Job Description

Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
Job posting end date: 11/14/2025
Introduction
We are seeking a Manager, LCS (Life Cycle Services) Contract Management to join our Metso team. The Manager, LCS Contract Management leads the execution of service and upgrade projects, including consignment inventory, LTSA contracts, and major field service events. This role ensures timely parts delivery, meets customer expectations, and fulfills contract obligations across safety, quality, schedule, and budget targets. Key responsibilities include stakeholder communication, relationship management with customers, suppliers, and internal teams, and oversight of regional LCS Contract Managers to ensure performance and compliance. In this position, you will report to the Senior Manager- Commercial Support & Strategic Initiatives.
This position is mainly located in Montreal or Burlington, but we are happy to offer flexible working arrangements. This position could include up to 25% - 30% travel.
What you'll do

• Manage LCS, LTSA, consignment contracts, and major field service projects using Metso's global processes and project management practices.
• Ensure projects meet safety, quality, schedule, budget, and customer expectations.
• Handle SAP functions including purchase orders, requisitions, invoicing, cost tracking, and job closeout.
• Lead internal and external project kick-off meetings to align objectives and clarify contract terms.
• Develop and maintain project schedules in coordination with engineering and field service teams.
• Collaborate with technical teams to design tools and procedures needed for project execution.
• Provide technical support and prepare proposals for additional work outside original scope.
• Oversee full lifecycle of service contracts-from sales and negotiation to execution and renewal.
• Serve as primary customer contact, fostering strong relationships and managing scope changes.
• Monitor project costs, approve supplier invoices, manage lessons learned, and drive continuous improvement.

Who you are

• Must be fluent in English (speaking, reading and writing), fluent in French is an asset but not mandatory
• Experience in project execution serving mining or other heavy equipment industries preferred
• Project management certification, PMP or other professional degree is preferred
• Solid SAP fluency and experience is required
• Salesforce experience is preferred
• Must possess a valid driver's license and the ability to obtain and maintain a valid passport
• Knowledge of Metso equipment and services is an asset
• Fundamental knowledge of commercial and legal terms and conditions
• Ability to understand engineering drawings is a plus
• Strong leadership skills with a bias for action and the ability to motivate teamwork
• Autonomous, capable of making decisions, work with minimum supervision
• Polished customer relations and good interpersonal relations skills
• Regularly required to perform in office environment, use hands and fingers; reach with hands and arms; and effectively communicate with others. Must be comfortable communicating in shop/plant environments

What's in it for you

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys.
• Compensation and rewards - Global incentive program tied to business and performance targets.
• Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Get in touch
Want to rise above the possible with us? Click 'Apply now' to leave your application.
For additional information, please contact Ashley Koepke, Sr. Talent Acquisition Specialist at ashley.koepke@metso.com.
We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.
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Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki.

Skills Required