Job Description

Title: Manager, Language & CurriculumReports To: General Manager, YMCA Immigrant ServicesPosition Status: Full-TimeSalary: $65,000 - $75,000 per yearStart Date: August 1, 2024Location: Centre for Immigrant ProgramsThe YMCA is a place where everyone belongs. We are committed to providing equal opportunity for all, in a welcoming space that is both nurturing and fun \xe2\x80\x93 in a community of shared responsibilities, where children and families can thrive.There are lots of places to work, but few opportunities to do work that really matters, and the Y is one of those rare places. When you join our team, you don\xe2\x80\x99t just get a job \xe2\x80\x93 you\xe2\x80\x99ll embark on an exciting path in career development. You will be part of a team that provides children, youth, and adults of all ages a sense of belonging in their community.YMCA Immigrant Services offers a suite of province-wide, wraparound in-person and hybrid programs and services that engage newcomers at multiple points of their settlement journey, including needs assessments and referrals, case management, child and youth settlement, employment navigation, language learning, volunteer matching, active living, gender-based violence prevention, and mobile crisis. Targeted programming around specific themes for youth, families, seniors, women, and 2SLGBTQIA+ newcomers are supported through a strong network of partnerships across the province, including smaller centres.The OpportunityWe are seeking a passionate and experienced manager to play a pivotal role in advancing and enhancing the impact of our language- and curriculum-based settlement programs and services. The Manager, Language and Curriculum is a key leadership position that provides guidance and direction to the day-to-day operations of multiple programs and services and works closely with specialized settlement and language programs in the YMCA Immigrant Services department and the broader YMCA. You will also play a critical role in leading and inspiring your teams, fostering positive and collaborative environments, mentoring and developing staff, collaborating with other YIS leadership team members and helping staff reach their full potential. Participation in program development and leading implementation and integration as well as monitoring and overseeing the tracking deliverables and outcomes, report writing, and data collection and analysis are key components of this role. Reporting to the General Manager, this position also engages in community collaboration and ensures services are responsive to emerging client needs.Responsibilities

• Recruit, onboard and manage multiple teams of diverse staff by establishing performance expectations and goals and providing regular feedback, coaching and performance evaluations.
• Lead in the development and maintenance of a workplace culture that enhances team capacity and employee experience for team members both within Halifax and across the province.
• Provide operations leadership and development including internal oversight of program activities and compliance with program, department, funder and YMCA policies and procedures.
• Identify and ensure necessary resources such as staff, materials, and technology are allocated effectively to meet program and service delivery goals.
• Participate in the development of an annual budget and operating plan and management of the service area budget.
• Identify issues and risks as they develop and, with the General Manager, formulate plans to address.
• Propose, develop and implement programs, including evaluating and improving existing programs and ensuring their integration within the wider YIS offerings, to ensure quality of services meet established objectives.
• Collaborate on the development and implementation of a long-term service delivery strategy and new initiatives.
• Implement program monitoring and evaluation processes to assess the effectiveness of programs and services.
• Work with teams to use data-driven insights to make informed decisions, continuously improve program outcomes and adapt programs to better meet the needs of clients.
• Identify and monitor changes in client demographics at the service provision level and provide culturally and linguistically appropriate programming to respond to those changes, ensuring that services are client-centered.
• Ensure language instruction services and curriculum-based activities comply with contracts and the guidelines of professional regulatory bodies.
• Maintain a working knowledge of immigration patterns, settlement sector, language acquisition, and diversity-related issues.
• Develop reports on evaluation results, program statistics and service information for various internal and external reporting requirements.
• Establish and maintain partnerships with relevant care-holders associated with each service area to enhance support for program, service delivery and client experience.
• Provide backup support when the General Manager is unavailable or for direct service delivery and activity or events as needed.

Qualifications & Skills

• A relevant post-secondary degree or diploma with a minimum of 3 years\xe2\x80\x99 management or leadership experience in the nonprofit sector or another relevant combination of education and experience.
• TESL certification or equivalent education related to language instruction.
• Experience teaching English as an Additional Language (EAL) to adults and familiarity with Immigration, Refugees and Citizenship Canada\xe2\x80\x99s Language Instruction for Newcomers to Canada (LINC) curriculum, resources, and Portfolio-Based Language Assessment (PBLA) requirements. Knowledge of Proficiency of English in Nova Scotia (PENS) pedagogy is an asset.
• Robust understanding of the settlement sector and cultural competency in working with diverse newcomer populations - lived newcomer experience is a strong asset.
• Demonstrated ability to integrate in-depth knowledge of equity, access, inclusion and Anti-Racism into all aspects of program and policy development. Knowledge of or experience in Gender-Based Analysis Plus (GBA+) is an asset.
• Excellent interpersonal communication skills, both verbal and written, to effectively convey complex information and build relationships internally and externally.
• Proficiency in MS Word, Outlook, Excel, and PowerPoint applications. Knowledge of data management systems, reporting tools, and performance metrics related to settlement sector program and service delivery is an asset.
• Strong report-writing skills (both narrative and statistical.)
• Ability to meet deadlines, make decisions, delegate, and work in a fast-paced environment.
• Experience leading cross-functional teams with proven ability to support others in fulfilling team goal and objectives through expertise in conflict and crisis management, inclusive leadership, and problem-solving is an asset.
• This position oversees staff across the province and therefore requires a reliable method of transportation to visit those sites on a regular basis.

We Offer

• Participation in a comprehensive Group Benefits and Pension Program
• Strong work/life balance programs, i.e., paid vacation and wellness days
• Individual and family YMCA Membership options
• Access to discounted childcare and programs

Please note that the successful candidate is required to provide a current and satisfactory Criminal Record Check and Vulnerable Sector Check, clear Child Abuse Registry Check, and valid First Aid and CPR training. All YMCA employees are required to attend YMCA Child Protection Training during their probationary period.Apply TodayPlease apply online at https://ymcahfx.ca/workwithus/ by June 28, 2024.We look forward to hearing from you!The YMCA of Greater Halifax/Dartmouth is an equal opportunity employer that values the diversity of people and communities and is committed to excellence and inclusion in our Association. We are committed to an environment that is barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation. Applicants are encouraged to self-identify.

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