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In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Director, Clinical Service Delivery, the Manager, Laboratory Quality is responsible for island-wide laboratory quality management including oversight of policy and procedures, external assessment (i.e. Accreditation), process improvement initiatives, and implementation and management of laboratory standards including Medical Laboratories ISO 15189 standards, Clinical Laboratory Standards Institute (CLSI) guidelines, Health Canada Standards, and current good manufacturing processes.
Responsible for planning, organizing and directing the senior laboratory team and their activities to ensure an integrated Laboratory Medicine Service that is patient centric, accountable, and high quality, defined as care that is: Efficient, Effective, Equitable, Accessible, Acceptable, Appropriate, and Safe.
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