Job Description

Description
Position at Dynacare
Job Posting: Manager, Laboratory Operations
Where YOU work, makes a difference.
Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It's an environment where you can grow your career in any direction you choose. We're evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.
Are YOU our next Manager, Laboratory Operations?
The Manager, Laboratory Operations is accountable for the efficient and effective operation and management of the department at both administrative and technical levels. Primary functions include overall service and/or technical excellence, utilization of resources, budget implementation and controls, and on-going performance and development of staff.
Status: Permanent Full Time
Vacancy Type: Existing
Shift: Day shift
Work Style: Onsite
Location: 105-537 Leon Ave., Kelowna, BC
Internal Posting Deadline: January 9, 2026
Why Dynacare is an amazing place for YOU:

• Join an award-winning "Top Employer" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

• Responsible for the scientific and technical functioning of the laboratory
• Ensure that appropriate methodology and equipment are in place
• Review quality control and proficiency test, recommending corrective action where appropriate
• Ensure review with Medical Director where applicable
• Review incomplete work and interprets difficult cases
• Responsible for ensuring all abnormal and STAT reports are handled as outlined in department guidelines
• Develop, modify, implement and communicate department related policies, procedures and manuals
• Provide assistance and counseling to employees, as required, on the interpretation and administration of department related policies and procedures
• Ensure updates are distributed, filed and appropriately posted for notification
• Identify, prioritize and develop annual department budget needs
• Responsible for financial accountability for departmental budget formulation and controls
• Monitor supplies and orders routine stock as required from stockroom and E-req.
• Oversee inventory activity and assisting in resolution of issues
• Responsible for the recruitment, selection, placement, performance management, counseling and selection for department positions
• To ensure each employee receives proper instruction and safety training for each job assigned
• Responsible for the operational functions of the department including scheduling, training and orientation of staff
• Develop, recommend and/or deliver training and development initiatives for all department staff
• Record and submit attendance sheets and submit timesheets to payroll, ensuring accuracy and timely submission
• Monitor compliance, collection, preparation, and analysis of shift or unit reports and statistics
• Delegate and monitor duties of staff and maintain facilities and equipment

What YOU bring to the role:

• Registered Medical Laboratory Technologist OR:

• A member of the College of Physicians and Surgeons of British Columbia who has at least one year of post-graduate experience in a laboratory or laboratories, working in a relevant laboratory specialty.
• Has obtained from a university an academic doctorate degree in a relevant area of chemical, physical or biological science and has at least one year of post-graduate experience in a laboratory.
• Has obtained from a university a master's degree in a relevant area of chemical, physical or biological science and has at least two years of relevant post-graduate training or experience in a laboratory.
• Has obtained from a university a bachelor's degree in a relevant area of chemical, physical or biological science and has at least four years of relevant post-graduate training or experience in a laboratory.

• 7 to 10 years of previous managerial experience and demonstrated increased responsibility in a clinical environment demonstrating readiness for a management role
• Ability to perform under pressure, manage multiple projects, respond to changing priorities and deadlines
• Strong problem-solving skills
• Ability to respond to employees and management needs often in stressful situations

Working Conditions:

• Normal office environment
• Medical laboratory environment

Pay rate: $84,000 to $105,000 annually
The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.
At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.
Dynacare has been a "Top Employer" for many years and there is a reason why. We are a great place to work. At Dynacare, we're proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care - we would like to meet you. We hope you will join us in our journey to become Canada's health and wellness solutions leader.
Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.
In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.

Skills Required