Job Description

We're looking for a skilled Manager, IT Operations to lead the planning, delivery, and ongoing management of our client's enterprise technology environment. In this role, you'll oversee infrastructure, networks, applications, and security services across on-premises, cloud (Azure & AWS), and third-party platforms. You'll manage a talented technical team, partner with business stakeholders, and ensure IT services are secure, reliable, and future-ready.
This is a hybrid role in Edmonton, Alberta.
What You'll Do

• Lead day-to-day IT operations, including infrastructure, network, and enterprise applications.
• Manage cloud and on-premises environments, backups, recovery, and automation initiatives.
• Oversee IT security operations, policies, and compliance
• Partner with business units to deliver technology solutions that add value and drive efficiency.
• Build and lead a high-performing team, while managing vendors and service providers.
• Develop roadmaps and strategies aligned with organizational goals and IT governance frameworks.
• Manage IT budgets, contracts, and service level agreements.

What You Bring

• Diploma or degree in Computer Science, IT, or related field (or equivalent experience).
• 5+ years of experience managing IT operations in complex environments.
• Strong background in infrastructure, networks, Microsoft 365, Azure, and cybersecurity.
• Proven leadership experience managing technical teams and external vendors.
• Solid understanding of ITIL practices, risk management, and IT security frameworks.
• Excellent communication, problem-solving, and stakeholder engagement skills.

David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.

Skills Required