Aetna Pest Control is privately held Canadian owned business which has been providing pest control services in the GTA market for more than 50 years. Aetna provides a broad range of pest control services, including termite treatments, to both residential and commercial customers. The company is entering into a major growth phase backed by superior technology the Sentricon(TM) System in termite control. With one of the two co-owners now stepping back from the business, the need has recently arisen to recruit a Manager Internal Operations. This is a new position which will serve as an integral link between the operating company and the co-owners.
Reporting directly to the co-owners, the Manager Internal Operations will lead the way of improving and maintaining efficient support functions for the company. Responsibilities include:
Manage the Customer Service function supervising internal reps.
Oversee all administrative functions.
Support internal direct marketing programs to established/new customers.
Act as key liaison to outside customers/stakeholders/municipalities.
Work collaboratively with the team of field reps who handle service calls.
Manage Human Resource functions.
Keep the co-owners up to date, as needed. on support activities,
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