Job Description

- Manager-in-Training (MIT)

Company Summary

Surplus Furniture and Mattress Warehouse is a national furniture chain with locations spanning from Alberta to Newfoundland. We provide fantastic value to our consumers making us a price leader in Canada. Even with consistent growth, Surplus Furniture and Mattress Warehouse has not lost sight of its beginnings or the reasons for its success. We continue to sell quality furniture at warehouse pricing! No fancy buildings, no overhead, just great prices.

Position Summary:

Reporting to the Store Manager, the MIT is responsible for assisting the Store Manager in all store operations including, but not limited to: Driving sales, Training and Development of Sales Associates, Management of store operations, ensuring high levels of Customer Service and Inventory control.

Duties and Responsibilities

Sales Generation

:

Responsible for meeting monthly, quarterly, or annual sales goals, depending on the Company's cycle

Setting individual sales goals (quotas), holding contests for employees, and/or offering sales promotion

Assistance with Staff Management:

Co-ordination of daily internal training and development activities for Sales Associates

Plan and oversee recruitment activities to meet the staffing needs of the store

Responsible for hiring and terminating staff

Conduct interviews of candidates for selected roles within the store

Organize and conduct corrective action of Sales Associates

Approve staff timesheets and requests for time off

Ensure a full staff is employed at all times

Manage the scheduling requirements of the store

Ensure safety precautions in the workplace are followed by staff

Assistance with Operational Management:

Responsible for opening and closing the store

Manage profit and loss, sales budgets, and goals

Facility management, safety, and security of all customers and employees on store premises, loss prevention, and banking

Acts as the primary key holder of the store and may be called to the store before, during, or after business hours in the event of an emergency

Product management, including ordering, receiving, price changes, and handling damaged products and returning them to Head Office

Follow administrative guidelines

Ensure accurate records for repairs and special orders

Manage inventory and coordinate proper scheduling of inbound and outbound merchandise

Other:

Customer Service as the number 1 focus!

Assist on the sales floor as required

Other duties as assigned

Working Conditions

MITs work in our retail sales stores, the stores tend to have a maximum of 5-7 employees on duty at any given time. MITs are required to stand for long periods of time and perform some computer work.

At Surplus Furniture and Mattress Warehouse we value a personal and human-centered recruitment process. We do not use AI or automated tools to screen applications. Every application is reviewed by a member of our team to ensure fairness and a thoughtful evaluation."

"To ensure a fair and accurate evaluation of your skills and qualifications, we kindly ask that you refrain from using AI tools or assistants during the application process, including when crafting your resume, cover letter, or responses to interview questions. We value your authentic input and appreciate your understanding.

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Pay: $55,000.00-$65,000.00 per year

Benefits:

Dental care Employee assistance program Extended health care
Ability to commute/relocate:

Dartmouth, NS: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Are you legally able to work in Canada? Our MIT are on the sales floor making sales and contributing to overall sales. Are you okay with this This is a commission sales role. Are you okay with this?
Experience:

Assistant Manager : 1 year (required) Retail sales: 1 year (required)
Language:

English (preferred)
Location:

Dartmouth, NS (preferred)
Work Location: In person