Job Description

Company Overview

Our Values
At TD we\'re guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Making Your Well-being a Priority
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes \xe2\x80\xa6 because when colleagues feel their best, they\'re more likely to do their best.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they\'ll always have access to the TD community and experience our culture of care.

Who We Are
TD is one of the world\'s leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is a customer obsessed organization, and we are deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you\'ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we\'re here to support you towards your goals. As an organization, we keep growing - and so will you.

Department Overview

Do you thrive in an environment where resiliency is an everyday occurrence? Are you calm under pressure and adept at facing challenges and deterring issues?
If you answered a resounding YES, then we\'re interested in you!
The TD Securities Business Resilience team takes a dedicated approach to business recovery. We build on the principles of business continuity but extend much further to help improve TD Securities\' infrastructure, so our businesses can address challenges, deter issues, balance risks and bounce back from disruption more quickly.
By using your practical experience, our team provides businesses with the tools they need to build solutions that work in real life, to reset and recover with as little disruption as possible.
We develop resiliency strategies and playbooks that keep our businesses strong, adaptable and operating in significant sources of threats and stresses regardless of the situation
Operational Resilience has been increasingly important for the firm to grow stronger, sustainable and resilient in the face of disruption. The role is a challenging one: become the driver to achieve a resilient business in an organization rapidly growing in scale and complexity.

Job Requirements

• Background in, and understanding of Financial Services, preferably Operations, Crisis Management, Scenario Planning and Business Analysis
• Ability to articulate risk management concepts in business language
• Knowledge and experience of working with relevant operational resilience regulations
• Experienced in managing stakeholders including C-Level
• Excellent written, communication and organisational skills
• Experience of managing and embedding business continuity and operational resilience within a scaling organization
• Experience of Framework and Process improvement
• Keen eye for attention to detail and a generally collaborative approach.

Hours

37.5

Job Details

Operational Resilience Policy and Procedures:

• Work closely with the Business, Business Governance and Controls office and Risk & Compliance to ensure that TDS is compliant globally with regulatory expectations and policies at all times.

Operational Resilience Governance Structure:

• Support the operational resilience steering committees and relevant working groups to be informed of and manage the Operational Resilience activities across TDS. Maintain membership of our governance forums, document meeting minutes and track action items to closure.

Identify and map Important Business Services:

• Work with the various department heads, service owners and business subject matter experts to ensure that TDS Important Business Services are aligned with the business strategy and mapped end-to-end including core processes, dependencies, vendors and IT systems.

Scenario Building and Analysis:

• Maintain and develop the scenario library and work with experts and risk partners to build new severe but plausible scenarios to facilitate the operational resilience stress testing exercises.

Impact Tolerance Testing and Reporting:

• Plan, coordinate and lead the scenario testing exercises across various service lines, capture scenario testing output, generate management reports and obtain governance approvals as required.

Executives and/or Board Updates:

• Prepare updates for the Board, C-Suite management and the Risk and Governance forums on the progress of the operational resilience initiatives.

External and Industry Engagement:

• TDS participates in numerous Industry forums and participation in these and understanding key trends amongst peer firms will be encouraged as part of this role.

Use of and creation of metrics to support program monitoring:

• Support the mapping of existing KRIs, RAS measures for resilience measurement and monitoring and the development of potential new metrics that define trigger based activities and ensure adherence to regulatory requirements.
• Maintain project tracker, RAID logs and ensure the team delivers against set timelines and objectives.

Business Continuity and Crisis Management:

• Support the TD Securities business continuity management program and provide coverage as part of a global team for incident and crisis management.

Workplace Model

Hybrid

Inclusiveness

Our Commitment to Diversity, Equity, and Inclusion
At TD, we\'re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We\'re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

How We\'re Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That\'s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It\'s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

Accommodation
Your accessibility is important to us. Please let us know if you\'d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Business Line

TD Securities

Job Category - Primary

Securities / Wholesale Banking

Job Category(s)

Securities / Wholesale Banking

Job Family

General

Time Type

Full Time

Employment Type

Regular

Pay Details

We\'re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.

TD Bank