Job Description

Position Type: Permanent
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Closing date: 2025-11-05
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Full careers. Full lives.
Join the Medavie Health NL Team
Are you looking for a fulfilling career that makes a meaningful impact on your life, and the lives of others? As the provider of emergency medical services and medical communications operations across Newfoundland and Labrador, Medavie Health NL (MHNL) is proud to offer career opportunities for professionals who share our strong commitment to delivering healthcare to communities throughout Newfoundland and Labrador.
If you're a passionate professional seeking a unique and meaningful career, MHNL is your destination. Join our team and achieve your full potential in a supportive and dynamic environment.
Reporting to the Director of Human Resources, the Manager, Human Resources plays a pivotal role in leading and executing day-to-day HR functions, including employee and labour relations, performance management, and the implementation of HR programs and best practices. This role is centered on fostering strong, collaborative relationships across teams, departments, and key partners.
With a focus on thoughtful and innovative leadership, the Manager is responsible for coaching, mentoring, and developing the HR Business Partnership team. They bring a strategic mindset to negotiations, decision-making, and problem-solving, while working closely with colleagues and clients to drive impactful HR initiatives that support the organization's goals.
What You'll Do:

• Be a trusted advisor to business leaders, offering expert guidance on HR strategy and employee relations.
• Shape the future of HR by proactively aligning workforce planning with business goals.
• Partner with senior leadership to analyze trends, interpret data, and deliver insights that drive meaningful change.
• Lead and mentor a client-focused HR team, empowering them through coaching, development, and performance support helping them achieve their goals.
• Oversee labour relations and contract administration, including grievance handling process.
• Champion positive workplace culture through best practices in employee relations and engagement.
• Provide strategic support on organizational change, conflict resolution, leadership development, and performance management.
• Drive recruitment excellence by designing and implementing consistent, effective hiring processes.
• Develop strategies to address attendance, return-to-work, and accommodation needs with empathy and effectiveness.

Professional Qualifications & Core Competencies

• Post-secondary education in Human Resources, Industrial Relations, Business Administration, or a related discipline, complemented by extensive experience leading multi-disciplinary HR teams in complex, multi-union environments.
• CPHR designation is considered an asset.
• A minimum of eight years of progressive experience in human resources, including at least five years in a leadership role.
• Proven experience working within unionized environments is required.
• Health care sector experience is preferred and considered an asset.
• Familiarity with Workday Human Capital Management systems is an asset.
• PMP certification and/or program management experience is an asset.
• Demonstrated leadership capabilities with a strong focus on team development, strategic decision-making, effective problem-solving, and clear communication.
• Exceptional communication skills, with the ability to deliver compelling presentations to diverse audiences and influence key stakeholders.
• Advanced decision-making and analytical skills, with a track record of developing and implementing innovative solutions.
• A strategic thinker who can also execute effectively on operational and tactical priorities.
• Strong organizational and project management skills, with the ability to manage multiple initiatives and stakeholders concurrently.
• Skilled in building and maintaining productive relationships with internal and external stakeholders; and
• Sound judgment and discretion in navigating complex labour and employee relations issues, including crisis situations.

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Who we are
MHNL is the selected proponent to design, manage and operate a single, integrated road and air ambulance service in Newfoundland and Labrador. We are an incorporated, wholly owned NL-based subsidiary of Medavie Health Services (MHS), the largest contracted provider of emergency management services in Canada and a national leader in primary health care solutions, including mobile integrated health and community paramedicine programs.
Together with Medavie Blue Cross, MHS is part of Medavie, a national health solutions partner and innovative leader in benefits management, health management, and healthcare delivery. Backed by our team of over 8,200 dedicated professionals, we exist to improve the wellbeing of Canadians so that every life can be lived to the fullest.
We're one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and certified Rainbow Registered as an organization that champions diversity, equity and inclusion. We foster a culture of caring where people are celebrated beyond their roles and valued for who they are and what they contribute.
If you share our mission of improving the wellbeing of Canadians, join our team.
What it's like to work with us
We are more than just a workplace - we are a people-focused, visionary organization dedicated to fostering well-being and making a meaningful impact on the lives of our employees and the Communities we serve.
We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits by offering opportunities for personal and professional growth, meaningful experiences, and supportive leadership. At Medavie, you'll find more than just a job -- you'll find a pathway to a full and rewarding career.
We welcome diversity
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws.
We put safety first
Employees of MHNL are accountable to our patients and coworkers by participating in and supporting all safety-related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.
Only those selected for an interview will be contacted.
If you experience any technical issues throughout the application process, please email: humanresources@medaviehs.com.

Skills Required