Why Fraser Health?: We invite you to apply today and find out why more than 95% of new employees recommend Fraser Health to their friends as an exceptional place to work. A 2022 BC Top Employer, we value diversity in the work force and seek to maintain an environment of Respect, Caring & Trust.
Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka\xe2\x80\x99pamux Nations, and is home to six M\xc3\xa9tis Chartered Communities.
We have an exciting Full Time opportunity for a Manager, Housekeeping Services to join our team at Surrey Memorial Hospital located in Surrey, B.C.

Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization \xe2\x80\x9cWHO\xe2\x80\x9d approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.
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Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Reporting to the Director, Housekeeping Services, the Manager is accountable for all aspects of planning, organizing and directing management, staff and activities of Housekeeping Services operations for designated larger site(s) across Fraser Health (FH). Provides leadership and direction to all staff, and ensures appropriate planning, implementation, monitoring and evaluation of related financial, human and physical resources. Leads and develops Housekeeping Services functional and program plans for transition of staff, new builds and redevelopments; anticipates changes at designated site(s) that impact services, and plans and implements mitigating strategies. Participates on various committees and working groups as requested, representing Housekeeping Services. Responsibilities:

• Manages resources through the development of operating and capital budgets, review of expenses and the development of action plans.
• Provides leadership of people to foster an environment that is supportive of engagement, innovation, individual and team achievements and the provision of safe, quality services,
• Recruits people, provides leadership and mentorship on individual leadership and developmental plans, and provides regular, ongoing, clear and meaningful feedback to provide recognition and to address performance improvement.
• Plans, develops, implements and evaluates short and long range goals and objectives and operational opportunities in support of the identified strategic direction of Housekeeping Services; leads and develops program plans for transition of staff, new builds and redevelopments.
• Monitors, analyses, and reports on quality assurance and control imperatives for Housekeeping Services. Implements, manages and conducts audit programs such as visual, observational, ATP, UV marker, hand hygiene, etc. Reviews effectiveness of audit programs and discusses findings with Director and leadership team. Ensures completion of remedial/corrective actions.
• Oversees the sites operational and capital budgets, understanding and achieving financial objectives, monitoring and reporting on performance, and recommending and implementing remedial strategies.
• Provides leadership and support to the team, and motivates them towards the attainment of the departmental goals.
• Recommends changes to organizational structures to reflect evolving needs.
• Manages the recruitment, mentoring and development of assigned staff. Conducts employee performance reviews, coaching sessions and facilitates goal setting. Identifies training and/or educational requirements as needed.
• Ensures the implementation of current human resource standards and procedures, as well as compliance with applicable acts, regulations and collective agreements.
• Interprets and administers collective agreements covering all bargaining unit employees. Investigates and responds to grievances as well as routine and confidential employee issues. Disciplines and initiates employee terminations when required. Attends Third Party hearings with the representative of the Employer.
• Liaises with internal stakeholders; chairs and/or participates on committees; prepares status reports to update the Director(s) and/or develops recommendation on follow up action to be taken; implements approved recommendations,
• Ensures Director(s) is/are informed of and aware of significant events and activities in the area(s) of responsibility.

Qualifications:
Education and Experience


Baccalaureate Degree in Business Administration or related discipline plus a minimum seven (7) years recent related experience including two (2) years in a leadership role or an equivalent combination of education, training and experience.


Competencies


Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.


Leadership Compentencies:

• Proven ability to build a shared sense of purpose with clear priorities and expectations.
• Invests in team growth and development, and makes an honest effort to see, hear, and value all perspectives.
• Takes smart risks to find new solutions and has the ability to make tough decisions when needed for meaningful impact.

Professional/Technical Capabilities:

• Demonstrated ability to lead, plan, manage, implement, organize and problem solve.
• Demonstrates ability to communicate effectively including collaborating within a team environment and to make presentations to groups.
• Demonstrated ability to function effectively in a highly dynamic environment.
• Demonstrated ability to be effective in an environment subject to continuous change.
• Working knowledge of applicable regulations, legislation and collective agreements.
• Computer literacy with word processing, spreadsheets and database programs.
• Physical ability to carry out the duties of the position.