Manager, Hotel Front Office
Whistler, BC, Canada
Job Description
- Education: College/CEGEP
- Experience: 2 years to less than 3 years
- Business administration and management, general
- Hospitality administration/management, other
Work setting
Hotel, motel, resort Hospitality industryTasks
Develop and implement policies and procedures for daily operations Supervise staff Conduct training sessions Perform front desk duties Address customers\' complaints or concerns Assist clients/guests with special needs Take, cancel and change room reservations Resolve work related problems Respond to complaints of guests Leading/instructing groups Maintain work areas Communicate with other workers to co-ordinate the preparation and completion of work assignmentsSupervision
Staff in various areas of responsibilityComputer and technology knowledge
MS Word MS Excel MS OutlookWork conditions and physical capabilities
Fast-paced environment Work under pressure Tight deadlines Combination of sitting, standing, walking Standing for extended periods Bending, crouching, kneelingWeight handling
Up to 45 kg (100 lbs)Personal suitability
Excellent oral communication Excellent written communication Team playerScreening questions
Are you currently legally able to work in Canada?Health benefits
Dental plan Health care plan Vision care benefitsLong term benefits
Other benefits Registered Retirement Savings Plan (RRSP) Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week
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Job Detail
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Job IdJD2195527
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWhistler, BC, Canada
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EducationNot mentioned