Job Description

POSITION SUMMARY

Under the supervision of the Director of Education, the Manager of Family Well-Being oversees and manages all aspects of the FWB Department, including the implementation of community program delivery, culturally safe spaces and individualized supports for Inuit, funder reports, and budget management. The incumbent will act as the key liaison to program funders and assist in the development of future proposal concepts that support the Inuit community in Ottawa.



KEY DUTIES AND RESPONSIBILITIES



Follow the FWB program model of wrap-around support and oversee all program activities ensuring effective, cohesive and quality delivery Provide leadership and supervision of direct reports Oversee the implementation of program plans Model and support a trauma-informed and strength-based approach Regularly engage with community about the program to understand evolving assets, needs and priorities to inform ongoing program delivery Provide program progress reports to funders are required, as well as back to the community that meaningfully communicates the program's effectiveness in impacting community successes Facilitate regular case management meetings Oversee and coordinate financial administration (all detailed program expenditures) and financial/program reporting for the program Oversee the ongoing development of training for project staff Liaise with local CAS and support IC staff to advocate for culturally safe service Assist staff supporting the delivery of programming to Inuit medical travelers Support staff liaising with local group homes and medical foster care to engage Nunavut children and youth Ensure that a variety of outreach strategies are implemented Provide leadership and support to staff responding to crisis situations impacting the Inuit community Represent Inuuqatigiit Centre and Inuit on local, provincial and national committees Advocate for needs of urban Inuit Ensure cultural safety and safe space are maintained at all times Oversee monthly case management meetings with CASO Oversee implementation of evaluation plans Organize and lead client case conferences where specific challenges are faced in matching client needs and services; Develop and monitor projects/program budget and work closely with Director of Community Programs and Chief Financial Officer Other duties as required

ENVIRONMENTAL FACTORS



Adhere to deadlines for funding reports and evaluations; Monitor and adhere to budget and expenditure plan; Support staff in adhering to deadlines related to delivery of service and reporting to funders Demonstrate mental and physical stamina in meeting deadlines; Demonstrate stress resistance and stamina in supporting high need parents and families; Demonstrate mental effort to deal with stress related to safety and security of program participants and program delivery. Physical ability to lift more than 5 lbs, occasional bending and twisting Physical ability to access three story building. Work regular and consistent weekly hours of work. Will be required to work additional hours for specific programming aspects and after hours support e.g. weekends and evenings Additional hours on occasion to meet deadlines and ensure delivery of high-quality programs and services Some travel to meetings may be required Ensure personal safety precautions are observed at all times according to IC health and safety procedures Knowledge of Inuit culture and community Guide the integration of Inuit culture IQ Principles and language in all aspects of programming.

ACCOUNTABILITY



Accountable for the effective and efficient management and delivery of Family Well-being programs and supports in keeping with funding and partner agreements Accountable to support clients Accountable to stakeholders Accountable for managing human and financial resources in an effective manner

WORKING RELATIONSHIPS



Develop supportive and professional rapport with Inuuqatigiit Centre staff, parents and community; Foster relationships with clients using well known elements of relationship building e.g. attentive listening, empathy, non-judgment, etc. Develop and maintain new community partnerships to support program implementation. Guide staff through conflict resolution when required. Develop positive relationships with program participants

KNOWLEDGE AND SKILLS



Fluency in Inuktitut is a strong asset Knowledge of issues pertaining to Inuit culture and historical impacts, and ability to transfer that knowledge in a meaningful manner Knowledge of Inuit culture and community Knowledge of issues faced by Inuit parents Knowledge of the needs of Inuit children, youth and families Strong leadership skills Knowledge of Inuit and non-Inuit community services and supportsNetworking and partnership-building skills Strong computer skills Ability to communicate effectively orally and in writing Knowledge of budgeting and experience managing program budgets Ability to work in a collaborative staff team environment Ability to function effectively in a high stress, high noise environment. Networking and partnership-building skills Effective leadership skills (see leadership competencies) Ability to respond effectively in a crisis situation Flexibility Enthusiasm and commitment to children, youth, Elders, and families

QUALIFICATIONS & REQUIREMENTS



Bachelor's degree in related field or an acceptable equivalent Minimum 3 years' experience in senior project/program management Experience in community planning, outreach, program delivery and quality assurance Experience in effectively managing human and financial resources Experience providing intensive supports to parents Previous experience working with Inuit or Aboriginal communities an asset.

Please apply with a cover letter and up-to-date resume by July 15, 2025