Job Description

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid



Reporting to the Director, GWAM Retail Expenses, within MFC\xe2\x80\x99s global Expense Shared Service group, the Manager plays a key role in supporting GWAM Retail business finance activities, incorporating actual, forecast, and plan expense reporting and advisory services.

Overview of the Role

The incumbent will collaborate with the Expense Shared Service team, Retail, and functional business partners, and possess the ability to work closely with people at all levels of the organization.

In addition to ongoing business activities, this role provides opportunities to lend your skills and expand your talents, while supporting process improvement initiatives and other expense transformation activities within both GWAM and the overall Expense Shared Service team.

Key Responsibilities

Deliver monthly expense reports to BU CFO, functional leaders, and other key stakeholders; ensure quality of data, and develop and maintain reporting which meets the needs of our customers. Provide valuable analysis along with clear and concise commentary on results for our customers.

Demonstrate a strong technical understanding of the accounting for expenses including company policies and sufficient business knowledge to be able to verify and analyze information under review.

Use appropriate judgment in dealing with unexpected issues and requests, demonstrating an ability to prioritize work, and balance resource requirements to achieve solutions.

Identify expense risk and opportunities and recommend and influence actions for functional business partners.

Develop strong processes for preparation of robust expense forecasts to support management decision making.

Leadership and Team Development

Cultivate an innovative environment by supporting creativity and high-performance teamwork.

Lead opportunities to collaborate across teams to innovate and drive continuous improvement initiatives.

Model and encourage collaborative team behaviors (Get it done together, Share your humanity)

Expand personal network and relationships within the business area supported and the finance teams and demonstrate you have used these expanded partnerships in delivering business results.

Drive continuous improvement in engagement throughout the organization.

Job Requirements (Knowledge/Skills/Competencies)

Accounting designation (CA, CMA, CGA, CPA) with 5+ years of relevant experience in progressive accounting roles.

University degree in business, finance or equivalent.

Strong interpersonal skills with the ability to collaborate, negotiate and influence effectively.

Self-starter with the ability to work independently, particularly in the area of using sound, independent judgment, problem-solving and analytical skills.

Results oriented, able to manage expectations, work under tight deadlines and manage competing priorities.

Excellent customer focus and commitment to quality.

Strong business acumen with ability to communicate complex concepts and results in a clear, concise, easy to understand manner (written and verbal).

Solid analytical and technical capability - ability to assimilate/summarize a large amount of information from multiple sources and present in a valuable form for senior management.

Proficiency with Microsoft Office and ability to learn new applications quickly.

Essbase and Lawson knowledge (or other complex GL package) would be an asset.

What motivates you?

• Obsessing about customers, listening, engaging and act for their benefit.
• Thinking big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

Our commitment to you

• Values-first culture
• We lead with our Values every day and bring them to life together.
• Boundless opportunity
• We create opportunities to learn and grow at every stage of your career!
• Continuous innovation
• We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
• We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
• We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as \xe2\x80\x98MFC\xe2\x80\x99 on the Toronto, New York, and the Philippine stock exchanges, and under \xe2\x80\x98945\xe2\x80\x99 in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location Toronto, Ontario

Salary range is expected to be between $84,375.00 CAD - $151,875.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife