Job Description

Find Your Spot at Humber
At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.
To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported to grow and bring their best each day.
If you are excited by the prospect of contributing to our vision for learning, if you would like to be part of building a new model of polytechnic education, of 'building brilliance', in one of Canada's preeminent higher education institutions, then here is your opportunity to join our dynamic team.
Job Details:
Position Title: Manager, ETS Testing Services
Status: Full-Time Admin Temp Contract (14 months)
Hours: 37.5 hours per week
Faculty/Department: Education and Training Solutions
Campus/Location: Hybrid arrangement; combination of remote work and in-person at North, Lakeshore, and Carrier Dr. campuses
Starting Salary: $95,579.00
About the Manager, ETS Testing Services Role:
Under the general direction of the Dean, the Manager, ETS Testing Services is responsible for the effective and efficient operation of Testing Services at Humber's Education & Training Solutions (ETS) department and the broader Polytechnic. This includes ACCUPLACER admission testing process, admission and placement testing, credential testing, accommodated testing, as well as external testing offered by the department.
The incumbent works closely with appropriate stakeholders to integrate policies and procedures that support inclusive, efficient, and effective learner service in the areas of testing and accessible learning. With support from appropriate stakeholders, the incumbent is responsible for the further implementation of technical solutions to automate and modernize business processes. The incumbent plays both a proactive and consultative role to ensure that ETS Testing Services are operating effectively.
Qualifications
About You:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:
Education
The ideal candidate will possess a 4 year Bachelor's degree
Experience
Five years of experience in a post-secondary student affairs environment with a dedicated commitment to inclusive customer service.
The incumbent also has an in-depth understanding of equity principles and working knowledge of key legislation such as Accessibility for Ontarians with Disabilities Act (AODA), Ontario Human Rights Code, Freedom of Information and Protection of Privacy Act, etc.
The incumbent is experienced working in diverse population and demonstrates excellent interpersonal skills to deal with sensitive issues that may involve learners, vendors, and partners, while proving excellent analytical skills and the ability to synthesize complex issues with competing priorities.
The successful candidate can supervise and manage the work of others, including addressing performance issues; possesses highly developed oral and written communication skills, including presentation skills. The incumbent can act independently with little supervision, has strong technology skills, ability and willingness to quickly learn new programs, and has knowledge of spreadsheets and database programs.
Skills

• Proven expertise in usage of MS Office Suite, especially Excel and PowerPoint, and related compensation data management tools

• Excellent written and verbal communication skills and interpersonal skills including consultative and relationship management skills as well as presentation skills

• Experience in a post-secondary student affairs environment with a dedicated commitment to inclusive customer service

• Proven ability to supervise and manage the work of others, including addressing performance issues

• Proven budgetary skills

• An in-depth understanding of equity principles and experience working in diverse populations

• Strong technology skills, ability and willingness to quickly learn new programs, knowledge of spreadsheets and database programs

• Interpersonal skills to deal with sensitive issues that may involve learners, vendors, and partners

• Experience in a post-secondary student affairs environment with a dedicated commitment to inclusive customer service

• Proven ability to supervise and manage the work of others, including addressing performance issues

• Proven budgetary skills

• An in-depth understanding of equity principles and experience working in diverse populations

• Strong technology skills, ability and willingness to quickly learn new programs, knowledge of spreadsheets and database programs

• Excellent ability to read, comprehend, write, and speak English

If this sounds like you, we'd love to hear from you! At Humber Polytechnic we don't just accept difference we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!
What's in it for you?

• An opportunity to be a part of building Humber's future.
• Be part of a diverse, hard-working, and supportive team.
• Tools and technology that will allow you to succeed at your job.
• Amazing perks!

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted.
Equity, Diversity, and Inclusion
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.
Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber's diverse workplace also supports Francophone workers and young workers.
Accommodation
Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.
Anti-Discrimination Statement
At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).

Skills Required