Job Description

Job Number:
J1025-0816
Job Title:
Manager, Enterprise Risk Management
Job Type:
Permanent Full Time
Union:
Non-Union
City, Province, Country:
Lindsay, Ontario, Canada
Department:
Risk
Open Positions:
1
Date Posted:
October 24, 2025
Closing Date:
November 9, 2025
Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care.
Position Summary
Reporting to the Director, Quality, Safety & Risk Management, the Manager, Enterprise Risk Management (ERM) leads RMH's corporate risk program and the development, implementation, and monitoring of the Integrated Risk Management (IRM) Framework. The role advances risk identification, assessment, mitigation, and reporting across the organization, ensuring alignment with RMH strategy and compliance obligations. The Manager partners closely with the Director and with Professional Practice/Clinical Informatics to connect corporate and clinical risk practices, strengthening risk awareness and decision-making across RMH.
Key Responsibilities

• Lead the design, implementation, and continuous improvement of RMH's IRM framework, policies, and procedures.
• Monitor enterprise risks, maintain risk dashboards/heat maps and the risk register for Senior Leadership and Board reporting.
• Liaise with the hospital's insurer (HIROC) and external legal counsel on corporate risk, contracts, and claims; analyze trends to inform proactive mitigation.
• Support leaders and teams through medico-legal processes; synthesize learnings to update policies and training.
• Coordinate RMH responses to product recalls and hazard notices, ensuring compliant reviews, analysis, and follow-up.
• Track and close corrective actions that reduce recurrence and strengthen controls.
• Participate in reviews of serious safety events and QCIPA/non-QCIPA analyses with the Director and Professional Practice; monitor implementation of recommendations.
• Provide on-site risk support during Emergency Codes and unplanned service disruptions.
• Lead development and evaluation of Emergency Preparedness and Business Continuity Plans; assess risks tied to high-risk utility shutdowns or redevelopment projects.
• Manage RMH's annual legislative compliance attestation and monitor new regulatory requirements.
• Coordinate the HIROC Risk Assessment Checklist (RAC) and track mitigation progress.
• Oversee RMH's insurance portfolio (renewals, liability, property, crime); advise on coverage needs for contracts/events/partnerships.
• Deliver risk education, coaching, and capacity-building workshops for leaders, staff, and physicians.
• Prepare Board-level risk updates and communications that embed risk into everyday decision-making.
• Prepare regular ERM, claims, and compliance reports to the Director, Senior Leadership, and Board committees; participate in or chair committees.

The above duties and responsibilities are not to be considered all inclusive. May be requested to complete other duties in the interest of the efficient operations of the Hospital.
Essential Qualifications

• Undergraduate degree in business, health administration, risk management, or related field (required).
• 3-5+ years progressive risk management experience in healthcare or a comparably complex environment.
• Demonstrated enterprise risk, compliance, or corporate governance experience; medico-legal, insurance, and contract risk review are assets.
• Familiarity with incident systems (e.g., RL6), enterprise risk registers (e.g., HIROC tools), and risk data analysis/reporting.
• Strong grasp of ERM frameworks and mitigation strategies; advanced analytical, investigative, and problem-solving skills.
• Exceptional communication and facilitation; able to influence across disciplines and levels.
• Confident report-writing/presentation for senior and Board audiences; able to balance competing priorities in a fast-paced environment.
• Must be able to fulfill physical requirements of the job, as per current Physical Demands Analysis.

Preferred Qualifications

• Canadian Risk Management (CRM) designation.

Hours of Work
Primarily day shift, Monday to Friday; some early mornings and evenings may be required to support Board and committee meetings/presentations. Shifts and hours may change according to departmental requirements.
Employment Equity
Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant.
Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.

Skills Required