Job Description

Are you looking for an encouraging, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you.
Leading insurance technology squads to deliver with excellence on user experience, security, and reliability. Translating technical and business requirements into product and software development roadmaps and breakthroughs. Driving Incremental delivery to meet and exceed customer, partner and team members needs. Technical and team leadership, task prioritization, problem solving, and remove blockers.
Position Responsibilities:
Lead cross-squad programs across sophisticated technical, regulatory, or other cross-cutting needs
Ensures progress against key achievements where consistent and coordinated implementation is required
Develops patterns and documentation to ensure ongoing maintenance of technical and regulatory solutions
Define and manage scope for complex, cross-team projects with high impact
Lead coordination efforts with some leadership support of Product Partners, Architects and Engineers to meet regulatory and technical requirements
Consistently deliver strong impact on the success of a team
Develop plan and manage efficiently and effectively implementations across Workstreams
Work closely with business leadership to understand strategy and objectives, ensuring the program is delivering aligned solutions
Manage in a constantly changing environment, ensuring clear communication across all impacted parties
Provide program level communications to senior tech and business leaders to ensure status is understood, and issues/risks are getting the proper attention
Effectively manage Issues and Risks
Lead and develop a strong team of engineers to both meet the program objectives, and to grow them in their professional careers
Develop the skills and growth of team members through mentorship, training, and providing opportunities within the program
Work to ensure the team is engaged, and address performance issues in a diligent and appropriate manner
Work with Architecture, Tech Leads and Business SMEs to ensure the solution being developed is fit-for-purpose
Required Qualifications:
5+ years of progressive management experience including Technology, Financial Services/Insurance
Skills in creating product and program roadmaps
Previous experience leading software development teams
Experience in leading and motivating teams and ability to foster teamwork and collaboration
Coaching and leading through change
Experienced mentor, and drive to build people's careers
Comprehensive knowledge in Agile and Software Development Methodologies
Experience in full software development lifecycle
Awareness of full-technology stack - NodeJS, React, C#, Azure, .Net, Mongo/Cosmo, Rest API Mainframe, Window/SQL, Java, Apache Tomcat, Salesforce, GitHub, Jenkins, JIRA, Power BI, AEM
Good knowledge of business management, capacity management and financial planning
Deep knowledge of project and program management principles & techniques
A passion for delivery - understanding processes, managing through roadblocks, and a focus on continuously improving how work is done to improve velocity
Demonstrates understanding of how technology supports Manulife's strategy
Strong detail orientation
Sees overall 'picture' and alternative approaches; vision of what may be possible
Constantly learns from both success and failure
Good organizational and problem-solving abilities that enable you to manage through creative abrasion
Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes Decision Authorities:
Strong presentation and excellent interpersonal skills
When you join our team:

• We'll empower you to learn and grow the career you want.

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our distributed team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .
Referenced Salary Location Waterloo, Ontario
Working Arrangement Hybrid
Salary range is expected to be between $94,220.00 CAD - $174,980.00 CAD
If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Skills Required