Job Description

Requisition ID: 184158

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose
Leads and contributes to the overall success of Global Brand & Customer Insights employee voice research activities across the Scotiabank Group of Companies on Canadian and international mandates ensuring specific individual goals, plans and initiatives are executed / delivered in support of the team\'s business strategies and objectives.

Accountabilities

• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Working with the Senior Manager, provides support for the Employee Engagement COE.
• Support the content creation and effective delivery of several programs to support Employee Listening Program.
• Ensures effective alignment of goals, key deliverables and supports the program management of large employee engagement and voice projects.
• Participates in strategic business plan development and ongoing business meetings / decisions with Global HR partners and key business line leaders. Identifies the right strategy and solutions to meet business objectives, provide strategic direction for the business.
• Provides strategic insights and solutions to leaders on Talent (Employee) priorities and needs. Delivers input and feedback on program / policy design to the Directors across Global HR and provides recommendations on program execution.
• Supports data analysis, report requirements to identify themes and trends.

- Leveraging data, prepares written analysis and creates insightful reports with recommendations, with support as required.
- Synthesizes insights from a variety of sources to clearly communicate cohesive and impactful stories.

• Champions a high-performance environment and demonstrates a commitment to Scotiabank\'s values: accountability, passion, integrity and respect. Delivers results in accordance to Scotiabank behavioural competencies. Creates an inclusive team culture and an environment where team members hear, share, and appreciate diverse perspectives.
• Directs day-to-day activities in a manner consistent with the Bank\'s risk culture and the relevant risk appetite statement and limits.
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

Education / Experience / Other Information
Experience

• Minimum of 5 years of relevant HR experience in employee engagement; data analysis; market research.
• Possess excellent communication skills combined with effective relationship-building ability.
• Strong ability to effectively perform in a complex, high change environment while being a positive steward for stakeholders across the Bank.
• Solid organizational skills with the ability to manage multiple deliverables and priorities.
• Demonstrated track record of delivering high-quality work within strict timelines.
• Results-oriented and able to effectively execute in a fast-paced environment.
• Strong project management skills to support execution of complex communications strategies.
• Expert knowledge of Microsoft Suite; and desired experience SPSS, Business Intelligence, Qualtrics, Pega.
• Fluency in Spanish highly desirable.

Education

• Undergraduate degree, preferably with focus on business and human resources or work-related experience.
• CHRP, CHRL or other HR designation, or in progress is an asset.

Working Conditions

• Work in a standard office-based environment; non-standard hours are a common occurrence.
• Limited travel

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Scotiabank