Your Opportunity:
The Manager provides daily direct inspired leadership and clinical oversight to the Psychiatric Intensive Care, Complex Medical Detox and Neuromodulation units at the RAH site. Unit assignments within this portfolio are subject to change as service requirements evolve. Applying the best evidence-informed practice and using a continuous quality improvement approach, the Manager ensures that services delivered by the team(s) meet the needs of service users and stakeholders. The Manager will have an active relationship with physicians, service users and other invested parties to continually gauge the perception of the quality of services provided. As such, the Manager is the first point of contact for complaints and compliments regarding the service. It is imperative that the Manager establishes and maintains excellent working relationships with other program areas that clients may encounter, to facilitate seamless and continuous care. He/she will also use information from many sources to monitor the efficiency and effectiveness of how resources are being utilized and will make changes within his/her scope to improve. As the Manager of units within a diverse acute and/or tertiary care site, the Manager is expected to work collaboratively in an integrated and seamless manner with other clinical and administrative programs and services at the site. While not responsible for the overall budget of the program, the Manager is expected to have an awareness of expenditures and cost drivers that have an impact on the budget and to communicate this to the Program Manager/BAS. This position has transitioned to Recovery Alberta effective September 1, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Recovery Alberta.
Description:
The Manager will provide coaching and assist in the delivery of competency-based education related to the delivery of three streams of service: mental health, addictions and concurrent disorders. As the Complex Medical Detox unit is included in this portfolio, the manager will also work closely with the General Internal Medicine team. The Manager will have the opportunity to recruit highly skilled and committed staff as well as oversee the daily operations of the acute care team. A working knowledge of the Collective Agreements (HSAA, AUPE and UNA) is required as is an ability to deal effectively with performance issues. The Manager will also be responsible for scheduling employees, approving vacations and reinforcing the importance of staff attendance, reliability and punctuality. The Manager is ultimately responsible for creating the culture for the acute care team. This requires ensuring that there are regular opportunities to give staff feedback both individually and as a group and to help set objectives which support both their individual goals and the goals of the Mental Health and Addiction Program.
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