Job Description

Job requisition number


039827


Job location


Richmond


Full-time / part-time


Full-time


Salary


$116,186 - $141,166/annually


Expected Salary Range


Salary is determined based on the candidate's qualifications and market conditions for the role.


Posting period


From 12/15/2025 to 01/09/2026


Overview


We are currently seeking a highly skilled and motivated individual for the

Manager, Divisional Strategic Support

who will be responsible for managing the operations of the Divisional Project Coordination team within the Claims and Rehabilitation Services (CRS) Division. The position provides leadership and direction to assigned staff and is responsible for managing the activities of the assigned area to ensure the effective delivery of services and implementation of WorkSafeBC and divisional policies and programs.


The incumbent will also be responsible for managing and producing a variety of statistical, financial, and strategic projects and reports for internal and external consumption that support the efficient operation of CRS.

How you'll make a difference

: You'll turn financial data and claim data into knowledge that benefits workers and employers across B.C.

Where you'll work

At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices based on the operational needs of the position.


What you'll do


As a

Manager, Divisional Strategic Support,

you will:


Manage the operations of the Divisional Project Coordination and Support team to ensure effective delivery of services to the CRS division. Ensure the effective delivery of strategic project coordination services by developing and implementing departmental team business plans to support and achieve the Division's strategic objectives. Ensure that WorkSafeBC and Divisional policies, procedures and standards are appropriately implemented within assigned area including providing advice, guidance, and direction to assigned staff and others on policies, business plans and operational matters relating to CRS strategic project support. Manage ongoing projects, reports, and initiatives critical to the department and CRS division. Respond to external requests (e.g., Ministry) that may have significant impact on their operations and initiatives. Participate as a member of the management team of the Division in business planning activities and provides input into planning and implementing changes and initiatives as required. Manage and direct assigned staff in maintaining high levels of service and in achieving divisional priorities and objectives including hiring, evaluation, discipline, and termination of staff, as required. Manage the financial resources within the allocated budget including planning, developing and administration of the annual operating budget for the assigned area. Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking. Is this a good fit for you?

We're looking for someone who can:

Thrive in a challenging and dynamic environment while maximizing your ability to develop and implement business plans Exhibit tact and considerable judgement when responding to internal and external inquiries Enjoy working independently plus a demonstrated ability to work in a team environment Demonstrate excellent communication skills for effective collaboration with internal and external stakeholders Cultivate excellent working relationships in liaising with WorkSafeBC management and staff as well as external stakeholders

Your background and experience

A master's degree in a related discipline (business administration, finance, accounting, etc.) or accounting designation Minimum of 5 years of experience with broad knowledge of claims and rehabilitation services operations, experience in executive and operational reporting, strategic project management or operational planning within a complex organization.

An equivalent combination of education and experience may be considered.


Before we can finalize any offer of employment, you must:


Consent to a criminal record check Confirm you're legally entitled to work in Canada

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?

It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.


Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.


Learn more: Discover

who we are

.

Our benefits

As a member of our team, you'll have access to services and benefits that help you get the most out of work -- and life. Along with a competitive salary, your total compensation package includes:


Defined benefit pension plan that provides you with a lifetime monthly pension when you retire 4 weeks of vacation in your first year, with regular increases based on years of service Benefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending account Optional leave arrangements Development opportunities (tuition reimbursement, leadership development, and more)

$116,186 - $141,166/annual

Want to apply?

Applications are welcomed immediately; however, must be received no later than 4:30 p.m. PST on the closing
We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email

Recruitment Testing Accommodation (SM)

when you submit your application.