Job Description

Job requisition number


039828


Job location


Richmond


Full-time / part-time


Full-time


Salary


$116,186 - $141,166/annually


Expected Salary Range


Salary is determined based on the candidate's qualifications and market conditions for the role.


Posting period


From 12/15/2025 to 01/09/2026


Overview


In this exciting role, you will provide principal oversight for the development of the Claims and Rehabilitation Services (CRS) Division's Strategic Plan and assist the Director and Senior Manager, with coordination of the implementation of the plan.


The Manager, Divisional Planning and Coordination will facilitate prioritization sessions with the Claims senior leadership team and help guide the division's progress towards a more worker centered service delivery model.


The Manager leads and influences operational subject matter experts in closing the gaps between the division's current business capabilities and those identified by the senior leadership as being necessary to achieve the desired future state of service delivery. The Manager supports requirement gathering efforts for the business product ownership team.


The Manager will liaise with key internal shared service partners to ensure they are consulted with and kept informed of CRS planning and implementation activities, including the potential impact on their resources.

How you'll make a difference:

You'll guide the strategies that ensure we best serve B.C.'s workers and employers.

Where you'll work

At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices, based on the operational needs of the position.


What you'll do

As the manager, divisional planning and coordination, you will:

Create and deliver formal presentations, write reports, and other documents; facilitate workshops, guide discussions and generate consensus by articulating and summarizing clearly defined points of view Be the program manager for the CRS Priorities and Planning Program Core Team and facilitate sessions with the team to achieve the outcome goals Support the facilitation of departmental work plans in conjunction with the DPCSS planning analysts and coordinate with Business Engagement Services (BES) and other shared service partners on their implementation Ensure the establishment of appropriate key results and objectives at the initiative level, monitor the progress of initiatives throughout the division and make recommendations on when to pivot, conclude and add initiatives Support a culture of innovation within the division and promote and champion the service delivery initiatives throughout the organization with effective communication planning and collaboration with the communications team Manage and direct assigned staff in maintaining high levels of service and in achieving divisional priorities and objectives, assign work, set performance goals, provide motivation and feedback, and facilitate coaching and developmental planning to support staff in meeting expectations Create a supportive and healthy working environment within the department by providing support, ensuring effective communication, promoting teamwork, providing opportunities for staff involvement in planning and recognizing employees' contributions and achievements Consistently model the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking. Is this a good fit for you?

We're looking for someone who has:

Well-developed verbal and written communication skills with the ability to present information, influence senior leaders, build consensus and work collaboratively. Working knowledge of strategic planning, program management, agile development, product management and data analysis. Demonstrated leadership skills, the ability to build relationships and gain credibility to effectively lead cross functional teams. The ability to set priorities and adapt to changes in a quick, professional manner.

Your experience and educational background:

A University Degree (Master's) in one or more related disciplines (i.e. Strategic Management, Business Management, Public Administration). A minimum of 5 year(s) of recent, related experience
An equivalent combination of education/experience will be considered

Important to know

Before we can finalize any offer of employment, you must:


Consent to a criminal record check Confirm you're legally entitled to work in Canada

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?

It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.


Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more:

Discover who we are.

Our benefits

As a member of our team, you'll have access to services and benefits that help you get the most out of work -- and life. Along with a competitive salary, your total compensation package includes:

Defined benefit pension plan that provides you with a lifetime monthly pension when you retire 4 weeks of vacation in your first year, with regular increases based on years of service Benefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending account Optional leave arrangements Development opportunities (tuition reimbursement, leadership development, and more)

Learn more:

Find out what we offer.


Salary: $116,186 - $141,166/annually

Want to apply?

Applications are welcomed immediately; however, must be received no later than 4:30 p.m. PST on the closing date.

We encourage all qualified applicants to apply

. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.