Job Description

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Manager, Digital Design & Brand CreativeAt Capital One, we don\xe2\x80\x99t just hire people - we invest in them. We\xe2\x80\x99ve worked hard to create and foster a culture that values people, collaboration, integrity, and respect for one another. We pride ourselves in being a place of opportunity that empowers our team of disruptors, dreamers, and doers. And we\xe2\x80\x99re not your typical bank; we\xe2\x80\x99re on a mission to change banking for good by bringing ingenuity, simplicity, and humanity to the work we do. Antiquated legacy platforms have no place here; we\xe2\x80\x99re building a leading information-based technology company where you\xe2\x80\x99ll be partnered with other talented people across the organization on complex projects, contributing to the value we deliver every day. We measure our efforts by the success our customers enjoy and the advocacy they exhibit, and we succeed only when they do.Our Experience Design (XD) Team is at the forefront of enriching our customers\xe2\x80\x99 digital experiences and represent the voice of our customers. We are seeking an exceptional Manager, Digital Design & Brand Creative to join our XD team, reporting directly into our Head of Experience Design. This Manager will own our marketing design process from conception to execution, including creating the design strategy of all our marketing assets.At Capital One, we champion a thriving environment of collaboration, authenticity and healthy critique, in which we honour diversity of thought, create a culture of belonging, and elevate one another.ABOUT YOUYou have a deep skill set in visual storytelling, creative conceptualization, and design execution with an inspiring portfolio that backs up your ability to drive brand design impact in market, manage teams, and deliver exceptional resultsYou are a natural team leader who has managed direct reports across multiple projects to meet deadlines while delivering high-quality workYou are relentlessly curious about how designs translate to impact and iterating based on performanceYou have a deep understanding of channel best practices (ie social, programmatic display, affiliates, etc), competitive creative, and creative strategyYou have a detailed eye for colour, design, visual hierarchy, animation, accessibility, and typographyCommunication and storytelling comes easily to you, and your interpersonal, presentation, and analytical skills allow you to effectively communicate complex ideas and concepts clearly and persuasively across different audiences and varying levels within the organizationYou help cultivate a culture of creativity, collaboration and continuous learningYou are a problem-solver who\xe2\x80\x99s always seeking new ways of thinking, and you\xe2\x80\x99re energized by making quality work happen in a fast-paced environmentYou take pride in your ability to research the customers you\xe2\x80\x99re designing for to understand their pain points, needs and motivations - and leverage that knowledge to elevate your workYou are never satisfied with the status quoYou are highly collaborative, seeking out and appreciating feedback on design work. You thrive in team-based environmentsYou stay on top of the latest design trendsYou\xe2\x80\x99re an innovator who embraces an environment where you can experiment, learn, and change banking for goodYOUR KEY RESPONSIBILITIESTake creative briefs and own the marketing design strategy and process from conception to execution, owning the design process and providing creative visual solutions that ensure deliverables meet the highest standards and deadlines while meeting the core objective(s)Deeply understand our customer and market to evolve Capital One Canada\xe2\x80\x99s visual storytelling to deliver on customer needs and business goalsDesign and execute for various asset deliverables (digital and some print) for marketing campaignsAble to work and deliver on tight timelines with consistency and exemplary attention to detailWork with our marketing team on a test and learn strategy to understand and optimize the impact of Capital One\xe2\x80\x99s brand designs to drive business growthDevelop a process playbook focused on leveraging scalability to drive efficiency that effectively manages the design pipeline of multiple, concurrent projects to meet deadlines and drive elevated and engaging on-brand results for our marketing teamStay connected to industry trends, competitor, and external partners to ensure we are constantly learning and innovatingManage the design function to deliver a wide variety of visual assets from campaign creative direction, blog images, video direction, social media, etc.Manage, grow and lead a team of junior designers to unlock scale for design while establishing best practices that include managing design functionsInspire and mentor junior teams\xe2\x80\x99 members to reach their full potential and produce the best work possible by adapting to each individuals\xe2\x80\x99 style of communication and motivationWork as an integrated leader within the Experience Design team, collaborating closely with Copywriters/Editors and our marketing team to create a consistent and cohesive brand experienceBe a champion of Capital One Canada\xe2\x80\x99s brand guidelines, and ensure all external collateral follows them on all platforms/media, with special attention to digitalCommunicate design work to a cross-functional team with clarity and iterating on feedback quicklyCollaborate in building consumer journeys that identify key opportunities to connect with our customers to drive impactEDUCATION & EXPERIENCEBachelor\xe2\x80\x99s Degree in Visual Arts/Graphic Design, Marketing, or other related field, or equivalent experience5+ years experience in creative direction and marketing communications, with a deep understanding and passion for elevated visual design3+ years of proven team management experience, including the ability to motivate, exhibit flexibility, prioritize, attend to detail, solve problems, make decisions, manage time, adapt to change, and remain calm and positive under pressureHighly proficient in Figma and Adobe Suite (Illustrator, After Effects, Photoshop, InDesign),Strong understanding of digital marketing tools and strategiesDemonstrated ability to lead a creative team and manage multiple projects in a dynamic, fast-paced environmentExperience with senior stakeholder management and vendor managementA strong portfolio that demonstrates your sense of visual storytelling, creative thinking and a wide range of design abilitiesProven track record of innovative thinking in marketing strategy and creative executionCapital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One\'s recruiting process, please send an email toCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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