Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You\xe2\x80\x99ve come to the right place. We\xe2\x80\x99re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we\xe2\x80\x99d like to hear from you.

Working Arrangement

Hybrid



The Manulife Audit Services Data Analytics group supports the global audit teams by collaborating with them to provide meaningful data and successfully employ the use of data analytics in audit activities. These activities cover the different product lines and functions within the company globally. This includes Insurance, Wealth, Investment, and Banking products as well as actuarial and information technology functions.

The position of Manager, Data Analytics is a key team member in contributing to the development and execution of the Data Analytics Audit Services strategy globally. The successful candidate will bring their strong communication skills, innovation, a mindset for critical thinking, strategic and functional expertise, leveraged through data management and analytics to drive the success of this initiative.

This position reports to the Senior Director, Data Analytics, Audit Services.

Key Accountabilities:

Audit

Lead the development and execution of certain sections of the Audit Services strategy and road map for the DA program

Contribute to the development of Audit Services policies, strategy and direction; continually improve audit and supporting processes leveraging technology to the fullest;

Develop and maintain Data Analytics audit methodology and audit program (with support from Professional Practices) and provide training to Audit Services management, staff and key stakeholders;

Analytics

Owns and delivers the analytical project planning with 3-4 audit teams at the time, to establish projects of complex scope and deliverables, particularly for audit procedures and data collection tasks.

Develops and implements analytics enabled solutions to generate use of our data assets, descriptive and predictive analytics, and automated risk assessments to improve and enhance audit engagements, enable continuous auditing and other monitoring activities, and help identify and mitigate emerging risks

Planning and execution of the highest scope / complexity data analytics activities on audits, risk assessments and special internal projects (e.g. automation, Continuous Risk Monitoring, Continuous Auditing, ideate controls and data collection tasks, and analyze data and business rules); Partner with audit teams to define data analytics objectives across all types of audits; Rapidly implementing proof of concepts across multiple processes / data sets;

Develop detailed business and system knowledge within supported areas. Document business, system, and data knowledge to help build a robust knowledgebase for future efforts

Leverage expert applied understanding of programming, stats, machine learning, data visualization, exploratory data analysis, model production, insight generation and data wrangling, automation to identify gaps in control objectives of the business across multiple audits independently.

Execute audit analytic procedures conducted in full recognition of the risks of the client group which encompass the internal risks, control risks and internal/external environments and regulatory risks

Strong internal network at all levels of the organization, strong relationships with other Analytics counterparts within the organization.

Drive team skills development and engagement; manage talent across the team for development and succession and rotate change expertise;

Strong ability to generate and simplify recommended action plans coming out of complex data analysis projects, and to communicate complexity with clarity to diverse technical and non-technical stakeholders at multiple levels of the organization

Speaker and active participant at external events and conferences.

What motivates you?

You obsess about customers, listen, engage and act for their benefit.

You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

You thrive in teams and enjoy getting things done together.

You take ownership and build solutions, focusing on what matters.

You do what is right, work with integrity and speak up.

You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

Advanced/Master\xe2\x80\x99s degree in statistics, mathematics, computer science, or other analytics/technical field.

8+ years business experience including data analytics experience (a combination of audit and data analytics experience is preferred);

Deep understanding of programming languages and analytical tools for data mining, data extraction and analytics (e.g. Python, SQL, Power BI, Tableau, etc.). A track of record in applying analytics practical use cases \xe2\x80\x93 such as Natural Language Processing (NLP), Machine Learning Ops to address business problems is an asset;

Expertise with data management, thorough understanding of data analytics theory and application, ability to interface with internal business contacts and provide data analysis and management support, experience with a broad range of data platforms (SQL, Databricks, Azure etc.);

Expertise in helping define business problems or objectives and successfully designing and executing analytics solutions;

Experience with Big Data Platforms.

Expertise in leading high performing teams, coaching, motivating and mentoring others;

Deep knowledge of using data analytics for auditing purposes is preferred.

Competencies:

Confident presentation and facilitation skills and strong interpersonal and leadership skills to facilitate working with senior management at all levels;

Employ analytical, conceptual, and creative thinking skills to problem solve and get results;

Turn statistical and computational analysis into user-friendly graphs, charts, and animation. Enable those who aren\xe2\x80\x99t professional data analysts to effectively interpret data. Ability to communicate results and educate others through reports and presentations;

Strong commitment to organizational success; Share resources and leverage knowledge across the organization;

Exceptional influencing, relationship building and negotiation skills; professional presence, ability to navigate within a matrix environment and influence across different areas and all levels of management both in Audit Services and the business;

Demonstrated ability to work effectively in diverse environments and cultures, over multiple office locations;

Results oriented with a keen focus on quality and delivering value; ability to balance multiple priorities and projects; strong attention to detail while retaining focus on the \xe2\x80\x9cbig picture\xe2\x80\x9d and top risks; flexible and organized with the ability to oversee multiple projects concurrently.

What can we offer you?

A competitive salary and benefits packages.

A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

A focus on growing your career path with us.

Flexible work policies and strong work-life balance.

Professional development and leadership opportunities.

Our commitment to you

Values-first culture
We lead with our Values every day and bring them to life together.

Boundless opportunity
We create opportunities to learn and grow at every stage of your career.

Continuous innovation
We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including , , , , and . Additional information about John Hancock may be found at .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location Toronto, Ontario

Salary range is expected to be between $89,950.00 CAD - $167,050.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife