Job Description

Staff - Non Union
Job Category
M&P - AAPS
Job Profile
AAPS Salaried - Administration, Level B
Job Title
Manager, Curriculum Delivery Years 1-4, VFMP
Department
Year 1-4 Curriculum Delivery | Medical Undergraduate | Faculty of Medicine
Compensation Range
$6,747.50 - $9,701.42 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
Posting End Date
September 27, 2025
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Job End Date
OngoingThe expected hybrid arrangement schedule for this position will be 3 to 4 days per week in-office, depending on peak periods and academic scheduling and subject to operational requirements, to support students across Years 1 through 4. This position requires regular travel to Gordon & Leslie Diamond Health Care Centre (DHCC), UBC Life Sciences Centre (LSC), and various hospital locations.
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Summary
As UBC's MD Undergraduate Program (MDUP) expands and evolves in its approach to educational delivery across the province, and within the Vancouver Fraser Medical Program (VFMP), it is essential that learners within the Program have access to learning and experiential environments where they can engage in practical skills-development and interactions reflective of the diverse settings in which they will eventually practice. This includes engaging with other learners, staff, and faculty who express diverse gender, cultural identities and lived experiences present within urban, rural and Indigenous communities across the region.
The VFMP Curriculum Delivery portfolio is an essential and collaborative unit that supports a diverse group of learners, faculty and staff who have a desire to participate in, and inform, the future of medical education within the region. This role will foster and champion the alignment of best practices in administration and engagement across years 1 through 4 of the VFMP undergraduate program including the collaborative development of an innovative engagement and administrative delivery strategy that aligns with the vision and pillars outlined in the Faculty of Medicine Strategic Plan, especially as related to respectful and outstanding community collaboration, commitment to accessibility, continuous improvement, and innovative practice in medical education delivery.
The Medical Undergraduate Degree Program (MDUP) within the University of British Columbia's Faculty of Medicine is delivered in partnership with the University of British Columbia Vancouver and Okanagan campuses (Vancouver and SMP-Southern Medical Program), the University of Northern British Columbia (NMP-Northern Medical Program) and the University of Victoria (IMP-Island Medical Program) and in close collaboration with the Health Authorities throughout the province.

The Manager, Curriculum Delivery, Years 1-4 is responsible for managing the administration and operationalization of curriculum for the following components across Years 1-4 of the MD Undergraduate Program in the Vancouver Fraser Medical Program (VFMP):MEDD 411 MEDD 412 MEDD 421 MEDD 422 - Foundations of Medical Practice (Years 1-2). Provincial Course Manager for MEDD 411 including onboarding and orientation for the incoming Year 1 class. Overseers the delivery at VFMP of Lectures and Labs, Cased Based Learning for all courses in Years 1&2. Leads provincial tasks such as overall curriculum timelines, central systems, communications, class lists management, provincial meetings, initiatives, etc. MEDD 431 - Clerkship (Year 3), MEDD 440- Electives (Year 4). Oversees administration and support for the delivery of Clerkship (rotational and integrated) and Electives for VFMP students. Leads provincial tasks such as overall curriculum timelines, central systems, communications, class lists management, provincial meetings, initiatives, etc. MEDD 448 (Year 4) Transition in to Postgraduate Education and Practice. Provincial Course Manager. Overseers the delivery of provincial lectures and local small group sessions at VFMP.

This position directs the delivery timelines, team workflow and human resources for these learning activities and supports the development of ongoing relationships with curriculum leaders, course directors, week chairs and other faculty, to ensure program delivery in the VFMP is seamless and congruent with partner site activities in order to meet accreditation needs and requirements. This position works collaboratively with the Program/Course Managers and Team Leads locally and across the province at partner delivery sites and requires extensive collaboration with senior management and administration at the IMP, NMP and the SMP to develop new systems, processes, and procedures for implementation across the expanded, distributed program.
Organizational Status

The VFMP Manager, Curriculum Delivery Year 1-4 reports to the Senior Manager, Medical Education, VFMP who is responsible for Curriculum Delivery Year 1-4 from a strategic and tactical perspective. This position works closely with program Course Leads, Associate and Assistant Deans within the MD Undergraduate Program including Student Affairs to support the operationalization of curriculum and policy. The Manager also requires close coordination with colleagues within the Vancouver Fraser Medical Program, extensive collaboration and cooperation with senior administrative staff at the IMP, SMP and the NMP, Faculty of Medicine Departments, and, at times, with other UBC units such as Enrolment Services, the Centre for Accessibility.



Our Vision: To Transform Health for Everyone.



Ranked among the world's top medical schools with the fifth-largest MD enrollment in North America, the UBC Faculty of Medicine is a leader in both the science and the practice of medicine. Across British Columbia, more than 11,000 faculty and staff are training the next generation of doctors and health care professionals, making remarkable discoveries, and helping to create the pathways to better health for our communities at home and around the world.



The Faculty is comprised of approximately 2,200 administrative support, technical/research and management and professional staff, as well approximately 650 full-time academic and 8,500 clinical faculty members and is composed of 19 academic basic science and/or clinical departments, three schools, and 23 research centres and institutes. Together with its University and Health Authority partners, the Faculty delivers innovative programs and conducts research in the areas of health and life sciences. Faculty, staff and trainees are located at university campuses, clinical academic campuses in hospital settings and other regionally based centres across the province.



Work PerformedUnder the direction of the Senior Manager, Manages the Team Leads who are responsible for key portfolios for curriculum delivery, and participates in the development and implementation of strategic goals and objectives ensuring a successful implementation, with a focus on the VFMP. Provides strategic oversight and management of operational processes required for the effective delivery of the Years 1-4 curriculum. Leads the planning and development of contingency strategies and troubleshooting frameworks in collaboration with Curriculum Delivery Team Leads and provincial Program Managers to proactively address cancellations, technology disruptions, or emergency situations affecting faculty and students. Ensures strategic coordination of the preparation, distribution, and timely alignment of teaching materials across Years 1-4, synchronizing with assessments and practical learning requirements. Regularly evaluates program effectiveness, identifies strategic priorities, and initiates process improvements through collaboration with curriculum leadership, course directors, faculty, and senior partner-site administrators. Oversees and strategically evaluates teaching spaces, resources, and facilities required for session delivery across all courses are conducive to the session requirements. Collaborates closely with the Senior Manager to proactively identify opportunities for improvement, renovation, and development, focusing on enhancing learner accessibility, technology upgrades, equipment replacement, and addressing physical space constraints. Recruits, onboards, trains and supervises Team Leads. Conducts performance evaluations of direct reports, provides ongoing direction, developmental programming, skills development, two-way feedback opportunities, strategic and overall leadership support. Develops and implements a responsive service delivery model for the portfolio that ensures excellence in curriculum and service delivery. Conducts continuous quality improvement activities to maintain and continuously improve service for students, faculty leadership, clinical teaching faculty, colleagues and partner departments and units. Monitors and evaluates team operations and service delivery outcomes to fully and flexibly utilize team members across the full portfolio to ensure a high-level of operational delivery maintenance during peak periods, as well as during vacation and absences. Provides faculty support for teaching, payment, appointment, and licensing issues. Develops and maintains partnerships with local medical providers and clinics and other community partners. Forecasts and monitors operational budgets and undertakes discretionary spending for Years 1 to 4 Curriculum. Oversees and manages the payments to clinical faculty in the Teaching and Tracking Payment System (TTPS) across all years of the VFMP. Collaborates with VFMP Communications, Faculty Development, and other portfolio Managers regarding outreach/advertising and supports team engagement in strategic events to increase the recruitment and retention of faculty to the Program. Develops, recommends, and supports the implementation of any new administrative policies, procedures and systems; this will involve detailed collaboration with program staff across the program, to ensure consistency and efficiency in the program delivery. Collaborates with the MDUP Systems Team, Digital Solutions, students, and faculty in the introduction of new technologies, system upgrades and process changes. This includes, but is not limited to, Learner Management Systems, UBC enterprise-wide systems, locally implemented software, scheduling management systems and VC technologies. Collaboratively resolves issues pertaining to Facilities, health and safety, hospital system training and access within the VFMP including those related to Fraser. Oversees and/or develops reports for internal and external partners such as medial Council of Canada, the Canadian Residency Matching Service, the College of Physicians and Surgeons Canada and the Association of faculties of Medicines Canada. Manages the strategic oversight of course administration, student grades management, and accuracy of student records across all curriculum years. Ensures systematic coordination and compliance of learner data within Workday, including leaves, grades, and academic status. Collaborates strategically with the Provincial Learning Assessment Team and VFMP Regional Associate Dean Team to guarantee timely documentation for learner progression reviews and case-management processes.

Consequence of Error/Judgement

This position provides administrative management and support to the Associate Deans, Senior Manager, Medical Education, and the VFMP Course/Site Directors across all years of the MD Program. It is imperative for the Manager to build effective relationships with the faculty and staff responsible for program delivery at VFMP and the various sites, to advance the strategic objectives and goals of the Medical Program.



Due to the complexities of the relationships between partner institutions and Health Authorities, national bodies, and accreditation processes, the consequence of error in this position is high. Information provided must be accurate and timely and the incumbent must keep abreast of the evolving challenges, opportunities, and policy changes. Errors in judgment or ineffective communication will compromise the effectiveness of the Associate Deans, Directors of Administration, Senior Managers, and Course Directors and could reflect negatively on the Faculty, the MD Undergraduate Program, UBC and partner institutions.
Misinformation or delays in information for learners or collaborating Departments and units can result in student appeals, missed accommodations requirements, cost overruns, unnecessary student challenges and may prevent learners from progressing within the program. Additionally, retroactive administrative work required to unravel inefficiencies, and poor student/faculty service can create an overall slow-sown in effectiveness and impact within this high-profile and rapid-paced learning environment.



Supervision Received

Works independently under general direction from the Senior Manager, Medical Education, VFMP Curriculum Delivery Year 1-4. The incumbent works with a high degree of autonomy, must be self-directed, able to manage a team and work independently to support faculty leadership and program goals.



Supervision Given

Responsible for recruiting, hiring, discipline of all team members, including M&P Team Leads who are responsible for the direct implementation and operationalization across years 1-4 of the VFMP Program, CUPE support staff, seasonally contracted staff, and UBC Co-Op Students.
Required to provide and plan for thorough training for staff and to involve others to achieve MD Undergraduate Program objectives. This includes collaborating with partner site Program Managers, VFMP Program Managers especially in Family Medicine, Patient Programs, and Flexible Enhanced Learning/Foundations of Scholarship.



Minimum Qualifications

Undergraduate degree in a relevant discipline. Minimum of three years of related experience, or the equivalent combination of education and experience.Willingness to respect diverse perspectives, including perspectives in conflict with one's own. Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion


Preferred QualificationsProven track record and managerial growth within a professional education-delivery environment. Inclusive program leadership, as well as thoughtful and strategic team leadership within a university or large, complex organization preferred. Experience working with senior levels of leadership to collaboratively deliver projects or programs. Ability to, at times, work in ambiguity and changing situations, and create effective solutions to support leadership, colleagues, learners or clients. Experience working across professional portfolios and priorities within a post-secondary Faculty or service unit considered an asset. Experience engaging with policy development, deployment, and interpretation for post-secondary students, and/or public governing bodies is strongly preferred. Experience with developing and maintaining a respectful work and learning environment in alignment with UBC and the Faculty of Medicine's Strategic Pillars and commitments related to decolonization and Truth and Reconciliation, and the MDUP's commitments to intersectional engagement with Indigenous and Black Pathways students and community partners. Experience working with staff, faculty and learners with diverse abilities, gender expression, gender identity, culture, and lived experiences. Demonstrates value for, and awareness of, best-practices in respectful and inclusive collaborator engagement, supporting associated team skills development and learner engagement that upholds these practices, commitments, and values. Experience with, and awareness of, federal, provincial, institutional and Faculty values related to developing and maintaining respectful workplace environments as well as intersectional equity, diversity, inclusion and accessibility initiative deployment. Experience promoting and modelling these values among team members and within programmatic models that are provided to students, faculty, and partner collaborators. Demonstrated growth in managerial and leadership responsibilities, including, budgetary, interpersonal, performance development, professional and unionized team management and collaborator engagement. Strong and proven anticipatory management skills, and ability to make decisions and provide recommendations involving complex issues related to program expectations and boundaries, learner accommodations, competency outcomes, unit or program congruency, staffing and team development. Ability to synthesize information and provide instruction and direction for immediate Team, learners, faculty partners, staff and collaborating colleagues in person, online and in writing. Experience with developing implementing or delivering informative presentations, policies, training/learning materials, and feedback mechanisms to keep faculty, learners and colleagues engaged and informed. Experience managing change in professional work environments and supporting a team culture that supports collaboration across functional teams. Excellent interpersonal and diplomacy skills and ability to develop, maintain and nurture effective working relationships with diverse groups of students, faculty, staff or clients. Proven track record in service excellence for learners or clients, exceptional communication skills to support partner engagement, project management, and day-to-day maintenance within a fast-paced, impactful program delivery environment. Demonstrated ability to work effectively as a member of a multifaceted team in a results-oriented office environment. Ability and desire to lead change by supporting a vision and taking appropriate action to ensure acceptance and support across portfolio. Proven ability to lead and guide multifaceted projects from inception to conclusion, to delegate effectively and to problem-solve. Ability to facilitate needs-analyses activities, monitor, and evaluate team-wide projects, deliverables and create reports within allocated time and resources. Ability to analyze problems, identify key information and issues, and effectively resolve and develop best-practices and solutions with key collaborators. Intermediate to advanced user of MS Suite: Outlook, Word, Excel, PowerPoint, Access, SharePoint and web browsers. Experience working with learner management systems or client relationship management systems. Ability to work evenings and weekends according to program needs and program delivery timeline fluctuations. Ability to travel for ad hoc site visits, conferences and professional development opportunities. Ability to contribute to other VFMP/MDUP operational and administrative projects and duties as required. * Ability to travel and ad-hoc use of personal/public vehicle or transit as required. The Program operates at hospital sites and at clinical academic environments across the Lower Mainland and Fraser Valley.