Job Description

Overview:
Create value at TC Transcontinental.
At TC Transcontinental, we've got it made, and that's because of the expertise of our team.
We have been driving innovation since 1976.
With approximately 7400 employees, TC Transcontinental is a North American leader in flexible packaging, a Canadian retail marketing services provider, Canada's largest printer, and the Canadian leader in French-language educational publishing. Respect, teamwork, performance and innovation are the strong values held by the Corporation and its employees. TC Transcontinental's commitment to its stakeholders is to pursue its business activities in a responsible manner. We take care of our team, support each other and cultivate a sense of belonging for all.
We are looking for a Continuous Improvement Manager to drive sustainable process for our in-store marketing and retail departments.
This position is currently open and reflects a new position created to support organizational growth
Responsibilities:
When your actions lead to success:
Leadership & Strategy

• Lead the development and execution of continuous improvement strategies across multiple sites, aligned with corporate goals and operational priorities.
• Champion a culture of operational excellence, employee engagement, and problem-solving at all levels.
• Partner with site leadership and functional teams to identify and prioritize improvement projects that enhance efficiency, reduce waste, and improve quality and customer satisfaction.

Process Improvement

• Lead and facilitate Lean, Kaizen, and Six Sigma initiatives to streamline workflows, reduce variation, and improve productivity across all print and in-store marketing operations.
• Establish, implement, and monitor key performance indicators (KPIs) to measure progress and impact of improvement initiatives.
• Support implementation of standardized work procedures, 5S programs, and visual management systems to sustain improvements.
• Conduct value stream mapping and root cause analysis to identify bottlenecks and drive data-based solutions.

Project Management & Reporting

• Lead cross-functional, multi-site project teams to deliver measurable and sustainable business improvements.
• Track project milestones, financial savings, and performance outcomes; present progress to senior leadership.
• Ensure alignment of CI activities with health, safety, environmental, and quality standards.
• Coach and mentor managers, supervisors in Lean and continuous improvement principles and practices

Qualifications:
When your expertise drives us:

• Post-secondary degree in Industrial Engineering, Operations Management, Business Administration, or a related field.
• Minimum 5-7 years of experience in process improvement, operations, or manufacturing--preferably within the print/retail/packaging industries.
• Proven track record of leading Lean/Continuous Improvement initiatives with measurable results across multiple sites.
• Lean Six Sigma certification (Green Belt or higher) is strongly preferred.
• Strong understanding of Lean methodologies (5S, Kaizen, Value Stream Mapping, Standard Work, Visual Management, etc.).
• Excellent leadership, facilitation, and communication skills with the ability to influence at all organizational levels and locations.
• Data-driven and analytical mindset with strong problem-solving and decision-making abilities.
• Effective project management, organization, and time management skills.
• Proficient in MS Office and CI tools/software; experience with ERP systems is an asset.
• Strategic thinker with a hands-on approach.

When benefits really help you live better:
We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive--at work and at home. Our offerings include:

• Competitive compensation with performance-based incentives and retirement savings plans with company match
• Customizable group benefits including health, dental, life, disability, and travel insurance
• Paid time off
• Employee perks such as discounts on insurance, wireless plans, travel, and more
• Career development opportunities
• A dynamic, inclusive work environment where your voice matters and your growth is supported

EEO
TC Transcontinental is committed to fair, transparent, and equitable hiring practices. We disclose that no artificial intelligence (AI) tools or automated decision-making systems are used in our recruitment or selection process.
TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.
We are also committed to providing an inclusive and barrier-free recruitment and work environment--promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact talent@tc.tc.
Send us your application. Create something with TC Transcontinental.

Skills Required